ParcelHero

Used to use a different courier app but this one is way less fiddly. Booking a collection took me about a minute and the driver turned up early. Sent a parcel of clothes to my uni friend in Nottingham and she got it the next morning. Honestly, will stick with these now.

Good value for the money, which is what I was after. I send a few parcels a month for my small business and the rates here beat the big names by a fair amount. Booking is simple and the labels print fine on my ordinary printer. Parcels have turned up on time every time.

Been sending work parcels with them for a couple of years now and they still do the job well. The booking takes a minute once you've set up the account, and I've never had a parcel go missing. The one thing I'd change is that the collection slot can run a bit late in the afternoon, so I've had to wait in for a while a couple of times. Otherwise I'm happy to keep using them.

I've used them on and off for years but my last experience was poor. The parcel to my daughter in Exeter arrived fine but I had a return to sort out afterwards, and the label they sent didn't work at the drop-off shop. I rang and waited nearly a week for anyone to sort a replacement, and I had to ask twice about the refund. Pricing was also higher than I expected for what I paid.

What I noticed most was how many drop off points there are near me, which saved me a trip. I've been sending clothes back to online shops for a few years now, and I know the returns process quite well. Booked a return in Croydon, paid nothing extra, and it reached the warehouse on schedule. The label was clear and the confirmation email arrived within minutes.

I did consider taking the parcel down to the local shop, but this turned out to be much more convenient for my sister in Dorking. The booking was straightforward and I was pleased with the price. The driver came to the door and was very polite about it. Delivery was on time.

I needed a secure courier for a valuable clock I was sending to my nephew in York, as the postal services had let me down before. I was grateful that the booking page allowed me to declare the item's value and choose insurance cover. The collection driver was courteous, and he confirmed the consignment details with me before leaving. The clock arrived in perfect condition the following afternoon, and I was most satisfied with the arrangement.

Sent a box of chocolates to my nan in Bolton and it got there in one piece. Booked it on the app while I was on the bus. Tracking was so easy to follow. She loved them, so that's a win.

Compared it with the post office queue and this was a fair bit quicker for sending my nephew's birthday parcel. Booked on my phone during my lunch break and got a label straight away. Delivery was next day like it said. Only thing, I had to chase a confirmation email that didn't come through.

Sent a box of old records to my dad in Glasgow and booked the whole thing from the car park at the shops while I waited for my lad. The collection slot I picked was honoured, the driver texted when he was two stops away, and the box got to Glasgow the next day in one piece. Label printed at home, no faff. Would definitely use again for bulky stuff like this.

I needed to get a parcel across town fast because my flatmate had locked herself out of her spare keys box and needed something urgently. Booked it on the app on the way home and it was collected within the hour. The driver was friendly and sent a photo of the drop-off. Really handy for last minute stuff like this.

The first thing I noticed was how quick it was to get a price, you just type in the postcodes and it shows you the options straight away. I booked a collection for a box of old phone chargers and cables going to my brother in Cardiff. The driver turned up in the window they gave me, though the app said he'd be a bit earlier than he was. Would use again.

The live map thing is what sold me. I could watch the van moving around on my phone while I was waiting for my package. Sent a bag of stuff to my girlfriend's flat in Leeds and it turned up when the app said it would. Easy.

Sent a pair of trainers to my mate in Manchester for her birthday. Booked it on the app in like two minutes. They got there the next day and she was well chuffed. Good price too, cheaper than I thought it'd be.

I needed to return a set of hired camera gear to a business in Bristol and didn't want to trust it to the normal post. I'd looked at a few couriers and this one had proper insurance options and a clear tracking page. The collection was arranged for the morning I asked and the driver knew exactly what he was collecting. It got there the next day with a signed receipt. Everything was clear from start to finish.

I needed a same day option to get some documents across to a solicitor in Birmingham before a deadline. I know the courier market well from years in logistics, and this company's same day service is solid. Booked it in the morning, collection was prompt, and the documents were delivered by early afternoon with proof of delivery. Nothing to complain about.

I used them to get a signed contract across to a client in Leeds on a Thursday afternoon, and the driver was at my door within forty minutes of booking on the app. The tracking updated every few minutes so I could see exactly where it was. It landed the same evening, no fuss, and I've already booked them again for the next one.

Compared with the big name couriers this was about a quarter cheaper for the same weight, so I went with it. Booking was quick and I didn't have to create an account. Parcel went to my brother in Sheffield the next day, no problems.

Been using them for years for work parcels, and the verdict stays the same, they're dependable. Booking is quick and the price hasn't jumped much. Last week a parcel went to a customer in Newcastle and arrived on schedule.