ParcelCompare

Not sure I'd use them again. Booked a collection for a suitcase going to Spain and the slot they gave me was a four hour window, which felt long. Driver turned up in the middle of it, fine. The customer service chat took most of a day to reply when I had a question about insurance. Price was on the high side for what it was.

Needed my bike moved across town after I'd moved flat and didn't fancy riding it with the weather. Booked through the site, the quote was clear and the driver had a proper ramp. Strapped it down well. Only thing was the driver arrived with a different vehicle to the one shown on the booking, but it was fine.

Honestly one of the easier services I've used this year. Booked a pickup for a parcel to my daughter in Bristol the night before and the driver came first thing, which was spot on. Tracking has been accurate every step.

Used them to send a second hand bike up to Leeds for my son's birthday. Price was fine but not the cheapest I found, about a pound or two over a rival. Delivery took two days longer than the estimate they gave me, and nobody flagged it until I rang. Packed it up myself so no complaints there. Bit annoying but the bike arrived in one piece.

I compared a few options before booking and these came out cheapest for a pallet going up to Scotland. The price was clear on the site before I paid, no surprise extras at the end. The pallet arrived a day early and the driver rang me the evening before to check the address. Booking was simple and I'd happily use them again.

Compared this with my usual courier before booking, and it works out a few pounds cheaper for a small parcel to Glasgow. Booking was quick but the label took a while to show up in my account. Delivery went on time and the tracking was clear enough.

I found the booking process rather fiddly, and I had to ring them twice before I could complete it. The collection itself was fine when it came. A little more clarity on the sign up steps would be welcome.

Way quicker than queuing at the post office on a Saturday, and I just booked it on my phone in the lunch break. Compared it with a local courier first and this came out about the same price. Driver was a bit late picking up but it still got there next day.

Needed a van for a weekend move because my car was far too small for the sofa. Signed up through the app and the quote was clear. Driver was on time and the tailgate worked well. Sorted in under an hour and I'd use them again without thinking twice.

First time I'd used them and I booked a fridge collection for a flat move. The site walked me through the size options and gave a fixed price upfront. Driver turned up within the window and was careful on the stairs. Everything went smoothly from start to finish and the price matched the quote.

Needed to get a returned jumper back to the shop before the deadline and this was the quickest option I could find that same evening. Signed up on the app in a couple of minutes. Collection was the next morning as promised. Only niggle was the app asking me to log in twice.

Booked a same day van for a heavy fridge freezer and the price was shown upfront with the tail lift included. Driver knew his stuff and used the proper straps. Took about 90 minutes from booking to pickup which was faster than I expected. Good.

Sends about four parcels a month for my craft business and the rates work out well against the post office. Collections haven't missed once in the last year. Online account makes printing labels easy and I can see what I've spent. Pays for itself.

Checked a couple of other sites first and this one was cheaper for sending a parcel to Belfast. The booking page was simple and I could see the delivery window straight away. Parcel arrived the next afternoon. Saved me a few quid, happy with that.

Been using these people for years now for sending parcels to my grandchildren, and they have never once been late. The driver knows our street and always waves. Booking is easy enough if you have a laptop, and the reminders are a nice touch.

Booked the collection on my phone while waiting for the bus, which was handy. The driver turned up in the window they gave me and the bike went off without any fuss. One small thing, the confirmation email took a while to arrive so I had to check the app twice.

I booked a collection for a wardrobe I was giving to a charity shop after my husband passed, and the team were very considerate about the timing. The driver carried it down the stairs with great care. The booking form was straightforward enough, though I did need my daughter to help with one of the questions.

Compared three firms before picking these and they came out cheapest for moving a pallet across to Scotland, which surprised me. Booking was clear and the quote didn't change at checkout. Driver was polite and rang ahead. Nothing I'd change.

Parcel was collected from my neighbour's door before I'd even got the label printed, and the tracking actually updated the same day which I didn't expect. Booking was quick on my phone while waiting for the kettle to boil. Only thing is the notification emails came through a bit late so I'd already checked the site twice. Otherwise sorted, would use again for sure.

The quote was the lowest of the three I looked at, and the van arrived at the time they said. The driver was patient with the stairs and the freezer went in without a scratch. Didn't have to chase anyone for updates, which I appreciated.