89%Would buy again
I'd been quoted by my bank for a similar loan and this was rather more straightforward, with no branch visit needed. The application took me a good half hour with my glasses on, but the adviser who rang me to check a few details was patient and courteous, and the funds reached my account the following morning. I'd have no hesitation using them again.
Read moreI took out a short loan to cover the cost of getting my car's gearbox sorted in the spring. The repayment schedule was set out plainly in the paperwork, which I appreciated. Getting hold of someone on the phone to ask about the early settlement figure took a fair while, mind you.
Read moreThe first thing I noticed was that the whole application took about ten minutes on my phone, which I didn't expect from a lender. Approval came through the same afternoon and the money landed in my account the next working day. The only niggle was the repayment schedule email, which was a bit vague about exact dates, so I had to log in to check. Otherwise no complaints.
Read moreI've been with them for close to eight years, mostly for my car policy. The thing I notice most is that the renewal quote arrives before the old policy runs out, so there's no scramble. Once a claim for a cracked windscreen took about four days to get sorted, which was slower than I'd hoped. Otherwise it's been straightforward and the prices have been fair.
I needed a small loan to cover a deposit on my student flat and the timing was tight. The application took about twenty minutes and the decision came back the next morning. The payment took a day longer than they said it would, which was a bit frustrating.
The first thing I noticed was that the whole application took about ten minutes on my phone, which I didn't expect from a lender. Approval came through the same afternoon and the money landed in my account the next working day. The only niggle was the repayment schedule email, which was a bit vague about exact dates, so I had to log in to check. Otherwise no complaints.
Why I needed a policy was simple: I was about to start a new job and my old cover had lapsed. I looked at three comparison sites before coming here, and the price was the lowest by a fair margin. Booking took a few minutes on the laptop and the confirmation came straight away. The only snag was that one of the payment options didn't show up until I refreshed the page.
Worth it if you already know what level of cover you need and you're not after a lot of hand holding. Price was sensible for what I got and the renewal reminder came in good time, though I did have to chase one question about excess by email and waited a couple of days for a reply.
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