89%Would buy again
I'd been quoted by my bank for a similar loan and this was rather more straightforward, with no branch visit needed. The application took me a good half hour with my glasses on, but the adviser who rang me to check a few details was patient and courteous, and the funds reached my account the following morning. I'd have no hesitation using them again.
Read moreI took out a short loan to cover the cost of getting my car's gearbox sorted in the spring. The repayment schedule was set out plainly in the paperwork, which I appreciated. Getting hold of someone on the phone to ask about the early settlement figure took a fair while, mind you.
Read moreThe first thing I noticed was that the whole application took about ten minutes on my phone, which I didn't expect from a lender. Approval came through the same afternoon and the money landed in my account the next working day. The only niggle was the repayment schedule email, which was a bit vague about exact dates, so I had to log in to check. Otherwise no complaints.
Read moreI took out a short loan to cover the cost of getting my car's gearbox sorted in the spring. The repayment schedule was set out plainly in the paperwork, which I appreciated. Getting hold of someone on the phone to ask about the early settlement figure took a fair while, mind you.
I needed a home emergency cover policy after my boiler packed in during the winter. I'd not used them before so I went in with a fair bit of caution. The quote was reasonable, but it took three working days to get the policy confirmed, which was longer than the site suggested. Once it was sorted, the cover has been fine.
Share your own experience to help other customers. Your review is published under your name.
com that presents itself as a services provider, and its website sets out the range of work it offers to customers. Customers place their requests through the website, which is the main point of contact for the company. Because the company's public footprint is limited, this page sets out only what can be stated with confidence about its services and how it operates.
Readers who want to know about Nova Direct's experience are encouraged to read existing reviews and to share their own feedback on their dealings with the company. Reviews help other customers judge how the company handles enquiries, delivers its services and responds when something needs putting right.
