90%Would buy again
I needed protection for my work laptop after a client's email turned out to be a scam. I looked at a few options and this one was the easiest to set up. Cover has been running for a couple of months without fuss.
Read moreI was quite surprised to find the renewal price had gone up when the email came through, as I had assumed the first year discount would carry on a bit longer. I did ring them to ask about it and the person I spoke to was pleasant enough, though it took a few days before anyone came back to me with an answer. I'd have appreciated a clearer warning before it was taken from my card.
Read moreI compared a few options before picking this one, mostly on price and what the reviews said about support. Norton came out ahead of the others for me because the account page is much clearer and I could see my devices without digging around. Setting it up took about ten minutes and the protection has been running quietly on my laptop since then, which is exactly what I wanted from it.
Read moreHonestly the protection itself is good and I have no complaints about how it works on my laptop. I was surprised when the renewal came through at a higher price than I had been quoted at the start. I did ring them to ask about it and they were polite, though it took a while to get through. I would have appreciated a clearer warning before the charge went out.
Compared with the antivirus I had before, this one is less of a drain on the laptop, which I noticed straight away. The downside is the customer support took a couple of days to reply when I had a question about my renewal. Once that was sorted the protection has been fine.
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Norton is a consumer cyber security brand owned by Gen Digital, offering antivirus, malware protection, identity monitoring and secure VPN software for personal devices. Its subscriptions cover computers, smartphones and tablets, and are sold directly through the Norton website in India and bundled with some hardware and internet service packages. The company is known for its Norton 360 range, which combines device protection with a password manager, cloud backup and dark web monitoring.
Norton's customers are mainly households and individuals who want to protect personal data, online banking and family devices from threats. Its software is installed and managed through an account, with updates and support delivered online and through its help centre and phone assistance.
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