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Norstat

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Reviews (18)

Been with them for years

I have been taking their surveys for a good few years now and I would not switch. The emails are clear about what each study involves and how long it will take, which matters to me. Points build up steadily and I have never had a payment go missing. Support answer my questions within a day, usually less.

Jean J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

sign up took ages

I work in research and wanted a panel with proper respondent verification, so I was glad to see they do that. The problem was the sign up, which had several identity checks that took most of an evening to get through. Once in, the surveys are well structured and the rewards have been paid. It is a fair trade off but the onboarding could be quicker.

Nicola R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Their online survey platform

I took part in a longer study using their online survey platform and I was pleasantly impressed by how it was laid out. The questions were clear and the progress bar was accurate, which I appreciated. I received my reward promptly once the study had closed, and the correspondence was courteous throughout.

Nigel M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the other panel

Compared to the other panel I had been using, this one is far less fiddly to join. The other one kept rejecting me for surveys I clearly qualified for. Here I got matched to studies within a week and the vouchers arrived on time.

Joanne W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Reward card for the price

Used the reward for a voucher, which I was happy with as the value was good for what I put in. Quick and easy to redeem through the account page. Nothing else to add really.

Paul T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Reward cheaper than elsewhere

Compared with the other sites I use, the rewards here work out a little lower for the time you put in. The surveys are steady and easy enough, and the payments arrive without fuss. I would have liked a bit more for the longer studies, but it is still a reliable place to earn.

Louise W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Decent but reward took a while

Good enough panel, gets me surveys regularly enough. Only gripe is the reward took a fair few days to show up after I hit the threshold, which was a bit annoying.

Rhys O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Sent my reward on time

I needed something to fill my afternoons with a bit of purpose, and a survey panel suited me well. The screening questions were straightforward and the notifications arrived when I expected them. My reward was sent the day after the study closed, which I was grateful for.

Linda H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Surveys on the go

Honestly the best bit is I can do them on the bus. Points come through quick and the app mostly behaves now, took a few goes to get used to it tbh.

James C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the older panel

I know this area well from years of sitting on panels, and compared to the older one I used this is much better organised. The older panel had long gaps between studies and the rewards were slow to arrive. Here the invitations are regular, the surveys are honest about their length, and I have been paid every time so far. Very pleased with how it has gone.

Simon H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

A bit slow to sign up

I needed a panel that would let me take part in studies from home, since I cannot always get out. The sign-up was a little longer than I expected, as I had to verify my details twice, but it was sorted in the end. Surveys are regular and the rewards have been fair.

Patricia S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Decent but reward wait was long

I know this area reasonably well, and this panel is solid on the whole. My issue was with a reward for a longer study that took close to three weeks to show as paid. The reply from support was polite but not quick. Surveys themselves are fine and the matching is decent.

Alex S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.9 people found this helpful

The points counter

The live points counter on the app is the bit I liked most, you can see exactly where you are before a survey even starts. Quick to check on the bus. Surveys are roughly the length they say they are.

Luke M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.7 people found this helpful

Needed a proper research panel

I work in market research so I was after a panel with decent sample quality and not one that sends the same people the same surveys over and over. This one has a good spread of respondents and the screeners are properly structured. The incentives are fair and paid out without me chasing them.

Gemma S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

sign up and cash out

Joined to see if the rewards are worth the time, and the sign up took ten minutes. Surveys pay what they say and I cashed out once I hit the minimum. Nice and simple, no faff.

Ryan T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Quick panel signup

Signed up to their panel on my phone during my lunch break. Took about four minutes, questions were easy to follow and the first survey came through the same evening. Nothing to fill in twice.

Reece T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better matched than the last one

Compared with the last panel I joined, I have been matched to far more surveys here. The last one sent me rubbish studies that closed before I could start. Here the invitations are relevant and the gift cards come through quickly. Happy with it so far.

Abigail R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.12 people found this helpful

App kept crashing

The app kept closing on me halfway through a survey and I lost progress twice. Had to start over. Emailed them and it took two days to get a reply. Not happy about that.

Ben B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

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