84%Would buy again
The reminder emails before each repayment date are the thing I like most, they stopped me going overdrawn more than once. I've been on the monthly plan for a few years now and it's never once gone wrong. Changing the date was a two minute job in the app. Would have liked a phone number that answers quickly, but the chat has always got me sorted.
Read moreNeeded the cash for a deposit and they said it would be same day. It wasn't, it took nearly three days and I had to keep ringing. Got it in the end but not happy about the wait.
Read moreYes, they're the right choice if you want something straightforward and you don't mind paying a bit for it. I've been with them since they started and the renewals have always come through on time with no fuss. The last time I needed help with a payment date the person on chat sorted it in one go. My only gripe is that the statements are a bit hard to read on a small screen.
Read moreI booked the appointment online which I found simple enough to do. Confirmation came through promptly and the reminder email arrived the day before. The appointment itself ran a few minutes over which was fine.
Compared these with two other providers before going with them. The others were a little cheaper on paper but charged extras for things that came included here. The setup was smooth and the customer team answered my first question quickly. Price is a touch higher than the cheapest option but it balances out.
I've used them for years and they've always been fair. Last month a payment went through twice and the customer service sorted the refund within three working days. Not a problem for me but the site was slow to load the account page while I was waiting.
Checked my balance on the app and it took a while to load on my phone, bit annoying when I was trying to pay something off quick. Otherwise the payment went through when it should and the reminder came in good time. Signing up was simple enough too. Would've knocked a star off if the loading was better.
I took out the monthly plan a while back and have kept it going since. Setting it up was simple and the email confirmations are clear. The only niggle is that the renewal reminder arrives a day later than I'd like, so I've had to set my own. Otherwise it does its job.
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uk domain. The website presents the business as a provider of care-related services, with customers accessing its offering online. Its focus is on delivering support in a practical, straightforward way for people who rely on it.
Customers interact with Nimble primarily through its website, where its services are described and can be arranged. The company is known for its direct approach to service delivery rather than for a physical high street presence.
