NAAMA studios

Signed up on my phone on the bus, took about five minutes which was fine. Only niggle was the confirmation email took a while to arrive, so I rang to check and they sorted it. Service itself has been fine since, the person who came round was on time and did what was asked. Would use again.

Great for a first loan, I didn't really know what I was doing and they walked me through it without making me feel silly. The money came through in my account the morning after approval. Repayments are set up by direct debit so I don't have to remember anything.

Needed a last minute slot for the car and booked it on the app in two minutes. Got a reminder the day before and the mechanic was on time. Done in an hour and that was it.

We picked this over the big high street names mainly because it was cheaper for the same level of cover, and the difference wasn't small. The renewal reminders came early enough that we had time to shop around. Claims help is quick when you ring them and the adviser knew our policy straight away.

We needed a bridging loan to get a house sale and purchase to line up, and I've used a few lenders before so I knew what the paperwork would look like. Application was quick enough and the valuation was booked within a week. The offer took a bit longer than they said it would, a couple of days of chasing their broker, but the money landed on the completion day as agreed so no real complaint there.

The advisor who has looked after my pension for twelve years still picks up the phone when I ring, and that's the detail that matters most to me. Every year the statement arrives on time and in plain English. I've never felt rushed into any decision.

Booked a viewing through the app on the bus and it just worked, picked a slot and got a text straight after. The person who showed up knew the flat well and answered all my questions. Didn't have to wait around or ring anyone.

Honestly this was the easiest bit of car finance I've ever done, and I was dreading it. The checks went through first time and I had the paperwork to sign before lunch. Took a bit of back and forth on the delivery date for the car but that wasn't really their fault.

Honest verdict, it does the job but you'll pay more than with the bigger comparison sites for the same cover. The quote and setup took about ten minutes online which was fine. The renewal letter came through with a higher premium than I expected and it took two calls to find out why.

We needed cheaper cover for the van because the renewal from our usual insurer had gone up a lot. The quote was lower than the others I'd looked at and the monthly option suited us. The policy documents took a while to arrive by email though, nearly a week, which was annoying when I needed proof for the work contract. Otherwise it did what we needed and the price is what kept us there.

I bought the deposit protection through them for my first flat and wasn't sure what to expect. The sign-up was simple enough and the certificate came through by email within the hour, which was good. The bit I found fiddly was getting the prescribed information sent to my landlord, I had to chase the reference number twice before it showed up on the account. Support answered within a day when I finally got through to them.

Compared to my old bank this was miles simpler, I did the whole application on my phone in one go and didn't have to go into a branch. The decision came back the same afternoon. Money went into my account the next working day.

Compared to ringing round local walkers this was far quicker, I just picked a time and a walker on the app. The walker sent a photo and a short update after every walk. Only thing I'd flag is the start time moved once with no warning.

I booked a flat clean after comparing about four companies, and this one was the most straightforward to sign up with. The quote came back the same day and the time slots were clear. The cleaner was punctual and the flat looked properly done, so I've booked them again for next month.

Best thing about them is you can sort everything on the app in like two minutes. Booked a clean for Saturday, got a reminder the night before and the cleaner turned up bang on time. Wouldn't go anywhere else now, it just works.

We needed a quick property valuation for a remortgage and I've been through this process a few times before. The valuer turned up on the day and was polite and thorough. The report took four working days rather than the two they quoted, which held things up a bit.

I compared three quotes for our business cover and this one came out cheapest for what we needed, so the price was the main reason. The cover itself is good value, with the same limits as the other two for less. Setting it up was simple and the documents arrived the same day I paid.

The deposit came back a good deal quicker than I expected when we moved out, which I did not think would happen with a rented flat. The online form was a little fiddly to get through, and I had to ring them once to ask about a field that would not accept my postcode. Once someone picked up the phone it was all sorted very politely.

The fixed rate for the whole term was the thing that made me stick with them, and it has stayed exactly the same for three years now. My repayments come out on the same day each month without me having to think about it. I've been with them since the first loan and I've never once had to ring up to sort anything out.

I booked a home clean through their website last month, and I did compare a couple of other firms first. The booking form was clear and easy to follow, and I was able to choose a day that suited me. The cleaner arrived on time, was very pleasant and did a thorough job of the kitchen and bathroom. I was very pleased with the whole arrangement.