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mSpy

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Reviews (20)

Still using the same plan

Got the family plan a good few years back and have kept renewing it. The renewal reminders arrive on time and the card payment goes through without any bother. It's always been there when I've needed to check something.

Linda F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

worth every penny for the money

Paid for the year up front which knocked a fair bit off compared with paying monthly, and I don't think I'd have bothered otherwise. Setup was straightforward and I got the confirmation email straight away. Haven't had to contact them yet, so no complaints. Good value for what you get and I'd be happy to renew when it comes round.

Carol T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

bit of a faff

Compared to the bundled option my phone provider offers, this is more work to set up but gives far better logs. Took a while to get the permissions right on the Android side. Price is fair for the value and I'd still pick it.

Dean O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The monitoring app

Got the app for my boyfriend's phone thing and it just works, dead easy to add the device. Notifications come through fast. Not much else to say really, does the job.

Charlotte W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

First time using one

Bought the monthly plan for my flatmate's phone after a mate recommended it. Set up through the site took about ten minutes and the first reports came through the next morning. Really pleased, no real problems so far.

Lucy B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

took ages to sort the account

I needed it to keep tabs on my dad's phone after his fall and that is why I signed up. The sign up itself was fine but the account verification took nearly four days and I had to chase it by email twice. Once it was live the reports were clear and the app is easy enough to use. Price feels a bit high for what's offered, and I'd want the setup to move faster next time.

Aisha O.
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Simple and does the job

Took about ten minutes to sign up and the price was what I expected. The reminder emails are a bit frequent but easy to switch off. Good value for the basics.

Julie W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed it for my little brother

Needed something to see what my little brother was getting up to on his phone after school. Signed up on the site in like five minutes and the app was live straight after, no faff. Does the job so far, the alerts come through quick.

Thomas H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Knows what it's doing

The first thing I noticed was that the dashboard shows you exactly which features are running and which ones have stopped, so you're not guessing. I've used a couple of these before and the reporting here is clearer than most. Installing it on a second device took maybe ten minutes, and it picked up the earlier settings without me redoing anything. Works properly, and the price is fair for the depth you get.

Luke R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Subscription sorted fast

Bought the 12 month plan on Tuesday morning from my phone while waiting for the bus. Set up took about ten minutes and the dashboard loaded first time. Only niggle is the install guide on the site is a bit buried, had to search for it. Otherwise fine for what I needed.

Alex S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed a cheaper option

We needed something cheaper than the big name brands for keeping an eye on the kids' phones after the second one got a contract. The monthly price is lower and the set up was straightforward enough. It's not fancy but the alerts work and the app is easy to use on my phone. We've had it running for a few months with no trouble and the price has stayed the same at renewal, which I appreciated.

Neil H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Quick to set up on the phone

Signed up on my phone while on the train and it took about five minutes. Got the app installed straight after and it just worked. Notifications come through fast. Easy one.

Danielle R.
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cheaper than the rest

Compared to the other one I was looking at, this was way simpler to get going. The app was a bit slow to load the first time but fine after that. Would have been five for me.

Jake Y.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Needed something quick

Needed to check on my teenager without a big row about it, so I looked for something simple to set up. Found this one, signed up in the evening and it was running by the morning. Easy enough, got what I wanted.

Emma H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the old provider

Compared to the cheaper service I was with before, this one is far more reliable and the alerts actually arrive when they should. I've been a customer for about four years now and renewed again last spring without a second thought. Support has always answered within a day when I've needed them, and the account area is easy to find my way around in. Happy to keep paying for it.

Vicky G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Slow to get the account sorted

Took a couple of days for them to reply when I had a question about the account. The app itself works fine once it's running, though it did log me out twice. Sign up was okay but the verification email took ages to arrive and I had to chase it. Not the end of the world.

Alex B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

decent but not the cheapest

Honestly this is the one I ended up with after comparing three options. It does what the others do and the setup was smooth, but it is a bit pricier than the cheapest one I found. Worth it for the reporting alone in my view, though the email alerts can lag by an hour or so.

Deji H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The app needed a reinstall

The app kept freezing on my phone so I had to uninstall and reinstall it, which was a bit annoying. Support got back to me within a day though. Otherwise it's pretty decent for the money and does what I need.

Bethany P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Better than the free one

Way better than the free app I was using before, which kept dropping off every day. This one stays connected and the alerts come through properly. Signing up took two mins. Good stuff.

Jordan T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

very satisfied indeed

I would say this is the best of the services I have tried for keeping an eye on things at home. Signing up was straightforward and the instructions were clear enough for me to manage on my own. The reports arrive when promised and the customer team were patient when I rang with a question. I'd happily use them again.

Christine R.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

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