Marta Larsson

I've been using this company for about eight years now and the thing that stands out is how the same person usually picks up the phone when I ring. When I booked my recurring slot last spring they remembered my flat and the parking situation from the year before without me saying anything. Payment is always taken on the day and the reminder texts arrive the evening before, which is handy. Haven't had a bad experience yet.

We needed a regular cleaner after my mum came out of hospital and couldn't manage the stairs any more. I signed up through the website and was matched with the same lady for every visit, which made such a difference to my mum. The rota never changes without someone letting us know first and the bills are clear.

I asked for a plan to be set up for the family business and the form on the site asked sensible questions without being a chore. A member of staff phoned to check the details the next morning. The setup was finished on the agreed date and the explanation of how everything worked was done patiently.

I booked my hearing test through the website a few weeks ago and have been a customer for well over ten years now. The appointment reminder came by text the day before and the audiologist took her time explaining the results. She didn't rush me into anything and I left feeling properly looked after.

This firm handled our wedding flowers from start to finish and I can't fault them. We booked the consultation online and the florist came to our venue the week before to check the layout. Everything arrived in good time, the arrangements looked just like the sketch, and the team tidied up after themselves at the end.

The booking itself was straightforward enough and I had a date confirmed within a day. However, I did have to chase them twice by email about a change to the appointment, and it was nearly a week before anyone got back to me. The work when it came was fine, but I was rather let down by the waiting around.

Speaking as someone who has dealt with a fair few financial advisers over the years, this firm stands apart. The initial sign up was done online and an adviser rang me within a day to arrange the meeting. The fee was clearly set out before we started, and the advice was sensible without any pressure to change anything I didn't want to change.

The price was lower than the two other firms I checked, and that included the one with the fancy website. You pay a flat fee upfront so there are no surprises on the bill afterwards. The work was done in the agreed time and the final invoice matched the quote exactly. For the money it's hard to see where you'd save more.

Compared with my bank's version, this is a bit quicker to set up and the online dashboard shows the balance clearly. I'd used a similar lender before so I knew what to look for. The fee structure is a touch more than the cheapest on the market, but the statements are easy to read and the support team picked up within a few minutes when I had a question.

Compared to the other place I tried, this was miles quicker to book. Did it on the app during my break and had a confirmed time in about two minutes. The person who turned up was on time and actually explained what they'd done, which I didn't expect. Would use again, no complaints.

They're the ones I'd go back to. I looked at three other firms first and their quotes were either vague or came in well over what I was paying here. Signing up took about ten minutes, the paperwork was clear, and the person who came out to measure up was polite and on time. Really glad I didn't just go with the first name I saw.

Booked it on the site on a Sunday afternoon after my old one fell through. The form was dead simple, took maybe three minutes, and I got a confirmation email straight away. The person they sent was on time and got on with it without faffing about. Only thing is I wish the reminder had come a bit earlier, but it wasn't a problem in the end. Good price for what you get and I'd use them again.

I needed a small personal loan to cover a car repair that couldn't wait. I know how these work and I was after something with a clear repayment schedule. The application took about fifteen minutes, the approval came the same day, and the money reached my account the next morning. The one thing I'd flag is the interest was a bit higher than some of the comparison sites suggested, but the repayments went out on the right dates.

We needed someone to sort out the removals when we moved flats in a hurry and couldn't take time off work. Booked online, got a call back the same afternoon to confirm the van and the crew. The lads were careful with the sofa and the piano and didn't rush us. Everything arrived in one piece on the day.

Best value I've found for this kind of job, and the price on the site matched what I was charged. The booking was easy and the cleaner arrived on time and did a thorough job. The only niggle was that the confirmation email went to my spam folder, so I nearly missed the date.

Booked a driving refresher lesson through the app on my phone during my lunch break. Picked the time, paid, done in about a minute. The instructor was waiting outside the building when I got there and we were on the road by ten past. Good stuff.

Had to get temporary cover sorted for a car I'd just bought, and I needed it that same day. The sign up took about ten minutes online and I had the documents by email before I'd finished my cup of tea. The premium was lower than the two other quotes I'd got, so it was an easy decision.

Compared with the large national firm my sister uses, this one is a good deal more personal. The sign up was simple enough and the phone was answered by a real person who knew our street. The carers arrive when they say they will and nothing has ever been left half done.

Got three quotes before picking this one and it was the simplest to sign up for by a mile. The other two made me create an account and then wait for a call. Here it was all done on one page and I had my booking confirmed within minutes. Good.

Booked the emergency slot on the site at about half eight on a Thursday night because the boiler packed in. The confirmation email came straight away and the engineer turned up Friday morning like it said. Did the job, explained what was wrong, no pushing me to buy extras. Saved my weekend basically.