Horncomb

I needed cover on a van that does a lot of mileage for work and the cost was what sold me. I checked four quotes and this one came in lowest for what I needed. Signing up took a few minutes and the paperwork arrived by email the same day. Nothing to complain about, it does what I need it to.

Got the 6pm slot on a Friday which was the only one left, so I took it. Turned up and it was all sorted, the person there was really nice. Only thing was the parking nearby is a nightmare but that's not really their fault.

First time using them and the sign up was properly quick, took about five minutes on the laptop. What stood out was the way the site asked for the same bank details twice, which was annoying. Money arrived the next working day, nothing to complain about there. The help chat took a while to reply but got me sorted in the end.

I needed a bit of help getting my bills in order after my husband passed, and I had a friend recommend them. The first step was a long chat on the phone, which I was nervous about, but the lady was patient and explained every bit. Everything has been handled properly since and I feel much more settled about it all.

I went with them because the premium was cheaper than the usual names and I wanted something that did the job without costing a fortune. The cover itself has been fine. When I made a claim though it dragged on for about six weeks with a lot of chasing, and I had to send the same documents twice before anyone moved it along. Got there in the end but it was more hassle than I expected.

We needed someone reliable to take over the monthly payments for my mum's care after she moved into a home. Looked at three providers and this one had the clearest terms and a proper person to call. Set up took a couple of weeks because of the paperwork from the home, but once it was running there have been no problems at all.

Got the next day appointment I wanted through the site, which was nice, I was expecting to wait a week. The person who turned up was lovely and it was all done in about forty minutes. Only annoying bit was the confirmation text came through late in the evening and I nearly missed it, but otherwise I'd happily go back and I'd tell my mates.

Honestly this beat the other place I tried, which took about a week to do anything. Mine was sorted in a day, I booked it at lunch and it was done by the evening. Brilliant service, no notes.

Compared with my previous firm, this is considerably more efficient and far easier to deal with. I'd been putting off switching for years but it was worth the effort. The staff were courteous and the arrangement has run without any trouble since.

Compared with the big names this is noticeably cheaper for the same thing, which is why I tried it. I checked two other places first and this came out lowest on the total. The sign-up was a bit fiddly, it asked for the same information twice and I had to chase one email to confirm. Once it was going the service itself was dependable and the team were helpful when I had a question.

Compared with my old provider this is a bit more straightforward to use, the account page actually makes sense. I've been a customer for a few years now and the switch to the newer system went smoothly. My only gripe is that the email confirmations sometimes land in spam, so I have to check there for the details, otherwise everything has worked as it should.

I was most impressed by how clearly the officer explained each step to me. The arrangement was set up promptly and the funds arrived as promised. Thoroughly satisfied with the whole matter.

Compared to the other app I was using this is miles easier, no faff with logging in every time. Booked a slot in about a minute and it sent a reminder. Would use it again.

Best of the three I looked at, and I looked at them all properly. The price was competitive and the booking took two minutes online. Session was exactly what was described and the follow-up email was useful. Good value.

Would use again, booked a same day slot on my phone while on the bus and it came through in about two minutes. Only niggle is the reminder texts come through a bit late so I nearly missed it once. Otherwise sorted, the bloke who turned up was on time and friendly.

I've been with them for going on nine years now and this year I took out the cover again. The renewal was straightforward, they sent the reminder early and I could do it online. No change in the price from last year which I appreciated, and when I rang with a question the person knew exactly what I was on about.

I went with the standard plan after looking at two other firms. The booking form was clear and I could change the date online without phoning anyone. Price was a bit above the cheapest one I found but the reminders by text were handy and the session ran on time.