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Hometree

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Reviews (20)

Home visit for a damp report

Had a damp survey done after getting quotes from three companies, and this one had the clearest pricing on their site. The surveyor was on time, walked round with us for a good hour and explained what was actually causing the patch in the bedroom. Report took about a week to land in my inbox, which felt a bit slow, but it was thorough and the recommendations were practical.

Adam A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the other firm we tried

Way better than the other firm we tried first, which kept us waiting ages for a callback. Booked on my phone during a lunch break and got a confirmation straight away. The surveyor arrived early and explained everything. Price was sorted before he left, no surprises on the bill. Would use again.

Nicola W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Way easier than the old place

Compared to the letting agent we used before, this was miles quicker to set up. No waiting around for a call back, I just filled in the form on my phone and had an appointment within the week. First time using them and I'd go back.

Hayley D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

booked the gas safety check

Booked the gas safety check through the app on my lunch break and the slots were clear. The engineer rang when he was ten minutes away, which was handy. Certificate came through by email before he'd even left the drive.

Ryan C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

needed a quick energy audit

We needed an energy performance assessment for a landlord certificate and time was tight. I know the paperwork side well from doing lettings for years, and they got the certificate to us in under a week, correctly formatted. The assessor knew the regs and didn't waste our time.

Ahmed D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

rent guarantee sorted fast

Already know how these schemes work from my last flat so I went straight to the sign up. Took about ten minutes on my phone and the cover started the same week. Simple and no faff.

Zoe G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

the boiler cover we chose

We went with the annual boiler cover plan for our bungalow, which I thought was very sensible given the age of the system. The sign up was straightforward and the adviser on the phone was patient with my questions. When our heating packed up in January an engineer came out the same day. I'm very pleased with the arrangement and would happily renew it.

Karen D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

The online booking for a visit

Booked a home visit through the website after comparing a couple of local services. The online booking let me pick an exact time window, which the others didn't offer. The visit itself went smoothly and the follow up email arrived the same day.

Emma F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

way quicker than the other one

Compared to the other firm I looked at, this was miles easier to book, just a few taps on my phone and done. Got a text the day before with the time window. Wouldn't hesitate.

Lauren A.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Booked the inventory check

Booked the inventory check for our flat and it was dead simple. The app showed the time slot and the inspector sent photos through afterwards. First time I've used anything like this and it felt really organised.

Jessica L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

needed it for a rental move

We had to get a tenancy check done quickly for a move and this was the one that could fit us in. Booking was easy enough, though the confirmation email went to spam first.

Neil B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.4 people found this helpful

The account dashboard is the best bit

The account dashboard is the bit I liked best, you can see every job and invoice in one place. Only niggle is the login times out quite quickly if you're halfway through a form. Otherwise I've been using them for two years and it's been fine.

Liam M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed a quick check before exchange

Needed a survey done before we exchanged and couldn't wait weeks. Booked it from my phone on the bus and got an appointment for the next morning. Quick, clear and no faff.

Eleanor P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

very pleased with the service

I would say this was the most straightforward arrangement we have had for a home check in years. The gentleman who came out was courteous, explained each point and didn't rush us. We'd happily use them again.

Wendy N.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Booked the chimney sweep online

The booking page showed me the earliest slot straight away, which beat the two local firms I rang first. Engineer arrived in the window they gave and the paperwork was emailed the same afternoon. Only niggle was the reminder text came a day late.

Katie D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Good value for the money

Good value for what you get, and I checked a few comparison sites before choosing. The quote was lower than the other firms and nothing extra was added at the end. The surveyor was on time and tidy and sent the paperwork the same afternoon.

Linda G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

Needed a check for my new flat

I needed a check done on my new flat before the landlord would sign things off. First time using this sort of service so I wasn't sure what to expect, but the booking page explained each step. The inspector was on time and sent the report the same afternoon.

Emily B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

the price is fair and they deliver

Their price is fair for a valuation and the report comes through quickly. I've done a few of these over the years for clients and this firm is one of the more reliable. The surveyor knows the area and the paperwork was clean, nothing needed chasing.

Kieran P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

best option we found for a home valuation

Honestly this was the best of the three we looked at for getting our house valued before selling. The other two wanted us to sign up for a full package straight away and kept calling. Here it was a simple online booking, the surveyor turned up when they said, and the report came through within a couple of days. Their price was fair too and we didn't feel pushed at all.

Kirsty S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.5 people found this helpful

sorted the rent guarantee

Compared it with the rent guarantee schemes from two other companies and this one came out cheapest. Signing up took a few minutes and the first payment arrived on the date they said. Money's been landing reliably every month since.

David S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

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