Heatable

Really quick and sorted. Booked a call-out on the site at half six and had an engineer at the door first thing the next morning. Price was what it said on the page and nobody tried to upsell me. Would go with them again.

Compared to the last company I used, this was a completely different experience. Signing up took a few minutes online and I had a clear idea of what I was paying from the start. The first month went through without any problems and the support answered a question I had within the hour.

Honestly the sign up took about five minutes on my phone and I was booked in for the next week. Engineer turned up on time and sorted the heating. Would use again.

Had to get the car fixed quickly after it died on the M6 and they had the loan approved while I was still on the phone to the garage. The money turned up in my account the next morning and I paid the garage the same day. I did the whole application from my phone on the side of the road, which sounds mad but it worked. Repayments have come out right every month since.

Renewed the heating service plan I've had with them for years. Nothing has changed since last time, which is just how I like it. The renewal reminder came in good time and paying was straightforward.

Booked the annual service online for the car heating system, which I've had done with them before. The slot I wanted was free and the engineer arrived when they said. Job was done quickly and tidy.

I looked at three or four providers before going with them, and this one came out in the middle on price, a bit above the cheapest. The sign up was easy enough and the online booking calendar showed me real available slots, which I liked. The engineer turned up on time and did a proper job on the radiators. The only small thing was that the confirmation email took a few hours to arrive, but everything else went smoothly.

Got my first loan off them last month, the money hit my account the next working day. Application took like ten minutes on my phone. Repayments come out when they should.

Sorted, really easy. Signed up on my phone during my lunch break, took about ten minutes and the whole thing was done before I'd finished my sandwich. Got a confirmation straight away and the service came through the same week as promised. Would use them again no problem.

The first thing I always notice is that the same engineer tends to come back for my annual check, so he knows the system. I've been a customer for about eleven years now and they've never once let the renewal lapse without a reminder letter. When the boiler needed a part last winter they rang me the same afternoon to say when someone would be out, which is all I ask really.

We had a boiler packing up in the flat and the landlord was being slow about it, so I needed someone who could come out quickly and not mess about. I'd used a couple of other firms before and they either didn't turn up or wanted extra for everything. This time the booking was simple, the engineer rang ahead and was in and out within the hour with the job done properly.

I needed to switch providers fast because my old contract was ending and I didn't want a gap in cover. The application was all online and the approval came through the same afternoon. The first payment went out on the date they said and I could see it on my account straight away.

Been with them for years now and I've never needed to change. Why I first picked them was the fact they could cover the job I needed done on the house, and they still do it reliably. Every year the renewal is sorted without me having to chase anyone.

What struck me most was how the engineer took the time to explain each part of the heating system before he started work. He didn't rush me and answered all my questions about the thermostat. I'd not dealt with a company like this before, so it was a relief to be treated so courteously and I've no complaints at all.

I needed the heating plan sorted before the cold snap because my old boiler was making a horrible noise every time it fired up. I've been a customer for a good while now, and they've always been straightforward about what's covered and what isn't. This time the engineer explained the problem properly and talked me through the options without pushing anything on me. The repair was done in one visit and the bill matched what I'd been quoted.

I have found the service to be dependable and the staff courteous when I have needed them. The arrangement was set up without much difficulty, although the initial confirmation email took a little while to arrive. Once I had the details I had no difficulty with the arrangement, and I'm content to continue with it.

In comparison to the other service I tried first, this has been far more straightforward. The sign-up was clear and I was not asked for anything I didn't need to give. Arrangements have been kept without fuss, and I have no complaints to make.