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100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

got the basic plan for my side hustle

Got the basic plan for my little side hustle selling prints online. Signed up on my phone in like ten minutes and sent my first invoice straight away. Looks tidy, clients don't think I'm a kid doing it on the sofa anymore. Works fine for me so far, no complaints.

Harry H.
1 person found this helpful

Quick sign up and first invoice

The first thing I noticed was how quick it was to set up, I had my business details in and sent my first invoice within twenty minutes. I was honestly expecting it to take ages. The template looked tidy too.

Bethany K.
1 person found this helpful

Best thing I've signed up to this year

Honestly the best thing I've signed up to this year. Managing my invoices used to eat a whole Sunday and now it's maybe ten minutes. Clients pay quicker because the links are clear. Went from my old spreadsheet and the import was painless.

Natalie D.
2 people found this helpful

Still using it after all these years

I've been with them since they first launched and the reminders still come through the way they did back then. The thing I like most is the way the expenses page lays everything out by month, so my accountant only has to look once a year. Support has always answered the phone when I've rung, which is more than I can say for most companies these days.

Angela F.
0 people found this helpful

Needed to get paid faster

I needed something to chase my clients for payment because I was spending my Sunday evenings doing it by email. Set up the account over my lunch break and sent the first reminder that afternoon. Clients can pay by card straight from the email, which has made a real difference to how fast the money comes in.

Jessica B.
0 people found this helpful

needed to stop losing receipts

I needed something to stop me losing receipts in a shoebox for my tax return. My accountant suggested this and it was a sensible price for a sole trader like me. Snap a photo and it files it against the right category. At year end I just export and send it over. Does exactly what I needed, nothing more, nothing less.

Ben C.
1 person found this helpful

better than my old app

Way better than the old app I was using, which kept crashing whenever I tried to attach a receipt. This one just works on my phone. Sent three invoices from the train today and they all went through fine. Quick and simple.

Rachel A.
3 people found this helpful

Recurring invoices that just work

The recurring invoice setting is the bit that sold me. I have a retainer client who gets billed on the first of every month and I don't have to touch it. Payment reminders go out automatically and the client portal shows them when the invoice has been opened. I've used it for about two years and it hasn't missed one.

Muhammad A.
4 people found this helpful

Much easier than the spreadsheet

Compared to the spreadsheet I was using before, this was a huge step up. I'd been doing invoices by hand for about four years and kept forgetting to chase people. The reminders went out on their own and two clients paid within a week. Setting it up took an evening, which I didn't expect. Happy with it so far.

Sarah P.
2 people found this helpful

Needed to sort my invoices

Needed to sort my invoices after I started doing odd jobs for cash. Signed up on my phone during my lunch break. It's easy to use and clients can pay by card. Got paid the same week I sent the invoice.

Callum M.
4 people found this helpful

Picked it over the other two

I tried the free version of two other apps before I went with this one, and this was the one that felt right. Sending invoices is quick and the client portal looks professional. The time tracking is clunky but I can live with that. Glad I went with it in the end.

Ian R.
1 person found this helpful

Been with them for years

I've been using this for well over five years now, mainly for sending invoices to my regular clients. The recurring invoice feature is the one I rely on most. Once I set it up for my monthly retainers it just runs. Customer support has always answered when I've needed them. Not much else to say, it does what I need.

Valerie P.
4 people found this helpful

Signed up for the time tracking

Signed up mainly for the time tracking because I bill my clients by the hour as a web developer. I've used a few similar tools and this one is easy to switch between projects without losing track. Timers are accurate and the timesheets turn straight into invoices, which saves a lot of admin. The mobile app is decent too. Good value for what it does.

Emeka D.
4 people found this helpful

Needed something cheaper than the accountant

I needed something to send invoices properly without paying my accountant to do it every month. Went with this because it cost less than what I was paying for my old software. Client payments now show up against the right jobs. It's not flashy but it saves me money and time, which is what I wanted.

Rob C.
1 person found this helpful

Does what it says on the box

I have found the invoicing tools very straightforward to use, and they have served my small consultancy well. Sending a payment reminder takes seconds, which I appreciate. The layout of the dashboard could be a little clearer for new users, but I managed it without difficulty. A sound, dependable service for a sole practitioner.

Mark G.
2 people found this helpful

I bought the accounting add on

I bought the accounting add-on last spring so my bookkeeper could see everything without me emailing her each month. I've been a customer for a long while now and it has grown with my business. The reports are clear and the bank feeds have been reliable. When something looked off in the categories, the help team talked me through it on the phone. Good, steady service.

Wendy D.
3 people found this helpful

way better than doing it in notes

Way better than doing my invoices in my notes app and copying numbers into my bank. I was sending everything from my phone between lectures and it kept breaking. This one has a proper mobile app that works offline and syncs later. Got my first client to pay through the link within a day. Plenty of features for a student freelancer.

Victoria H.
1 person found this helpful

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About FreshBooks

FreshBooks is a cloud-based accounting software company that provides invoicing, expense tracking, time tracking and payment collection tools for small businesses and self-employed professionals. The platform is accessed through a web browser and mobile apps, allowing users to create and send invoices, accept online payments and manage bookkeeping from anywhere. The company is known for its emphasis on ease of use, positioning its product as a simpler alternative to more complex accounting packages.

FreshBooks serves freelancers, consultants, creative agencies and other service-based businesses that bill clients directly, with a subscription model that includes tiered plans based on the number of clients served. The company operates entirely online, supporting customers through help resources and customer service channels rather than physical premises.

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