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100%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Does the job but the phone wait was long

It does the job well enough and I find the invoices very clear. I did have to wait nearly three days for someone to reply when I got stuck setting up my tax rates, which was a bit frustrating. The email reply was helpful once it came. I'd still use it, though I hoped for quicker help.

Sheila B.
1 person found this helpful

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About FreshBooks

FreshBooks is a cloud-based accounting software company that provides invoicing, expense tracking, time tracking and payment collection tools for small businesses and self-employed professionals. The platform is accessed through a web browser and mobile apps, allowing users to create and send invoices, accept online payments and manage bookkeeping from anywhere. The company is known for its emphasis on ease of use, positioning its product as a simpler alternative to more complex accounting packages.

FreshBooks serves freelancers, consultants, creative agencies and other service-based businesses that bill clients directly, with a subscription model that includes tiered plans based on the number of clients served. The company operates entirely online, supporting customers through help resources and customer service channels rather than physical premises.

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