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Faceready

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Reviews (19)

A loan for the new roof

I took out a loan to help pay for a new roof after the winter storms. The application was simple and the terms were set out in plain language. The money arrived in my account within a day of approval. I have had no problems with the repayments so far.

Alan H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

needed something quick for the car

My car needed urgent repairs and I didn't have the funds to hand, so I looked into a short-term option. I found the process straightforward and the staff were courteous when I rang with a question about the fees. The money arrived promptly, which was a great relief to me at the time. I would be happy to use them again should the need arise.

Carol M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

took ages to get a reply

I know this area reasonably well and I expected a quicker response than I got. I sent a query about an early repayment and it took four days to receive any reply, with no update in between. When the answer finally came it was perfectly sensible, but the wait was frustrating. The application itself was fine and the money arrived on schedule. I would hope for better communication before I used them again.

Jordan O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

quick deposit loan, paperwork done properly

I'd already got a sense of how these things work from earlier loans, so I knew what to look for. Their affordability checks were thorough without being intrusive, and the offer breakdown showed the APR and total payable upfront. The funds hit my account within a few hours of accepting, which mattered because the deposit was due the following morning. Clear, efficient and no surprises in the small print.

Megan C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Been with them a good while now

I've been borrowing from them off and on since about 2019, so I know how they work by now. What struck me this time was the app, which shows exactly what's left to repay and when the next payment comes out. I've never once had a payment taken on the wrong day, and when I rang once with a question the person on the line sorted it in a few minutes. Not much to complain about.

Daniel H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Way quicker than my bank

Compared it to my bank's overdraft and this was miles quicker. Applied on my phone during lunch, got a yes in about twenty minutes and the money hit my account that afternoon. Bank wanted me to come in branch. Happy with it so far.

Poppy S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

needed cash for rent

Needed cash for rent when payday was late so I signed up for a short loan. Application was quick on my phone and the money landed the same day. Only thing is the interest is a bit steep but it got me out of a hole.

Grace H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Quick and easy on my phone

Applied on my phone during my lunch break and had an answer before I'd finished my sandwich. Money in my account the next morning, repayments by direct debit, nothing else to think about. App is clean and easy to find things in.

Ella W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Alright but the fees stung

I have used them a few times over the years and the process is generally sound. This time the fees were higher than I remembered and I had to ring up to understand why. The person I spoke to was helpful eventually, though I was on hold for a while. The money arrived on time.

Gary W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Short loan for the car, fees a bit steep

Took a short loan to cover an MOT repair that came up out of nowhere. Sign up was quick on my phone and the money landed the same day. The fees were a bit more than I'd like though, so I'd check the total repayment before you agree.

Joshua L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Checked a few before going with them

I needed to borrow a sum for a wedding and I compared about four lenders before settling on this one. The rate wasn't the lowest I found but the eligibility check was far less intrusive and I got a decision the same day. The money arrived the next morning as promised. The repayment setup in the app is easy to follow.

Yasmin K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

been using them for years now

I first signed up with them back in 2019 for a small loan to sort out a new boiler and I've kept coming back since. The application is quick on the site and I've always had the money in my account the same working day. Repayments come out on time and the statements are clear enough. Nothing has ever gone wrong for me.

Martin M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Better than the high street

Compared with going to a high street lender, this was a far more pleasant experience. I did the whole application from my armchair and was offered a clear set of terms without any pressure. The funds reached my account within a day, which is faster than I managed before. The paperwork was tidy and easy to file away.

Christopher C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Compared it with my credit card

Compared with using my credit card for a cash advance, this worked out far better for me. The application took about ten minutes and I was approved the same afternoon. The money reached my account the next day with no extra charges I hadn't been told about. I'll keep it in mind for next time.

Wendy J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

did the job, bit slow at the end

I took out a small personal loan to cover some home improvements and I know the product area pretty well by now. The application itself was clear and the funds landed in my account the next working day. The only snag was the final payment confirmation, which took a couple of days to show on the site. Everything else went as I expected.

Gareth M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

needed it for a deposit

I needed a bit of money for a deposit on a flat and I didn't want to wait weeks for a bank decision. The sign up took a while because the bank statement upload kept timing out, but it got there in the end. The funds came through fine after that.

Emma B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Very good, would use again

This is a very good service and I have no complaints at all. I applied through the website, received a decision within the hour, and the funds were in my account by the afternoon. The repayment schedule was explained clearly before I signed anything. I would use them again without hesitation.

Martin J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

good enough, a bit of a wait for a reply

Would use them again, the loan was sorted and the money came through fine for the car repair. My only gripe is that when I emailed about changing my payment date it took nearly three days to get an answer, which was annoying when I had a deadline. The interest rate was a bit higher than I'd hoped but it was still cheaper than the overdraft my bank would have charged me.

Zainab S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper than the alternatives I tried

I tried a couple of other lenders first and this one came out a bit ahead for the monthly repayments I could manage. The sign up was quick and the adviser answered my questions by phone without rushing me. The money arrived the next working day. The only thing I'd flag is that the fee for paying off early is not as clear on the site as it could be.

James O.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

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