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95%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Rate was better than the alternative

Compared with the bank I'd always used, the rate here was clearly better on the day I sent money to my daughter. The problem was the card verification, which dragged on for nearly a week before anyone got back to me. Once it was sorted the transfers have been fine.

Denise G.
1 person found this helpful

first transfer abroad

Set up a transfer to pay for my semester abroad in Italy and it landed in my account faster than I thought it would. The site was easy to follow even for a total beginner like me. Fees were clear before I confirmed anything, which I liked. Would happily use them again.

Phoebe S.
1 person found this helpful

Far better than my old bank

Compared with the bank I used before, this is a different world, and the fees are a fraction of what I was paying. I set up my account in ten minutes one evening and the first payment went through the next morning. No queues, no waiting on hold, just sorted.

David B.
1 person found this helpful

Best of the lot

Checked two other services before picking these and the fees here were the lowest by a fair bit. The transfer to my wife's family in Poland landed the next morning. Simple to use.

Matthew R.
1 person found this helpful

Tried three others first

I tried two other services before this one and kept getting hit with hidden charges. I went with this for a transfer to my mum in Lagos and the fee shown at the start was the fee I paid. The tracking let me follow the money the whole way through.

Deji F.
1 person found this helpful

Best option for small transfers

This is the one I'd pick for sending small sums abroad, and I've tried most of the big names. The fee is clear, the rate is close to the mid market figure, and the money arrives when they say it will. I've not needed support yet, which tells you something.

Sarah J.
2 people found this helpful

First go, all fine

I set up an account to pay a supplier in India and wasn't sure what to expect. The verification took a couple of days because they wanted a copy of my ID again, which was a bit annoying. Once that was sorted the payment went through and the supplier confirmed receipt. The updates along the way were clear.

Emily T.
6 people found this helpful

much cheaper than the high street

Compared with sending money through my local post office, this has saved me a good sum each time, and I was rather surprised how easy it was. I did have to read the terms a second time to be sure, but the transfers themselves have been perfectly reliable.

Patricia M.
2 people found this helpful

Sign up was the quickest bit

The first thing I noticed was how little they asked me for when I signed up, I was verified and ready to send in about ten minutes which I didn't expect. I've been using them for a few months now to pay my cleaner's wages and the money has always arrived. Support is quite slow to reply though, I messaged about a card payment that bounced and it took two working days to hear back. Fine for everyday use.

Lauren B.
3 people found this helpful

Been using them for years now

We needed a way to get money across to my daughter at university without the bank charging the earth every month, and I've used this service ever since. The sign in is quick, the transfers land in her account within a few hours, and I've never once had to ring anyone. Really dependable for what it is.

Nicola O.
2 people found this helpful

sensible prices and courteous

I sent money to my sister in Canada, and I was pleased by how straightforward it all was. The fees were clear before I committed, and the money reached her in good time. I'd happily use them again for family transfers.

Carol R.
0 people found this helpful

sent money to brother

Sent money to my brother in Canada on the app while waiting for the train. Took about two minutes. Rate was fine, only small thing was the confirmation email went to spam.

Michael J.
1 person found this helpful

needed it for freelance invoices

I was paying a client overseas by a route that kept getting held up, so I needed something faster and cheaper. The account opening asked for a few documents but cleared the same day. The payments are reliable, though the app could show the fees a bit more clearly.

Luke B.
3 people found this helpful

First time sending money abroad

I needed to pay my landlord in Spain and my bank wanted a fortune for it, so I signed up here on a whim. Setup asked me to upload my passport and a utility bill, which took a bit of hunting for. Once that was done the transfer went through fine and arrived the next working day.

Erin B.
1 person found this helpful

Does the job but a bit slow

I bought the card to pay my monthly bills on and it has done what it says, though the top up took a day longer than I was told. I'd have liked a quicker confirmation message. Otherwise it's fine.

Nigel T.
1 person found this helpful

Far simpler than the bank

Compared with the bank transfer I'd done before, this was much less faff. Signing up was quick and the rate was better too. Money arrived when it said it would.

Joe W.
1 person found this helpful

been a customer since they started

I first needed a cheap way to pay my son in Australia and I've stuck with them since. Topping up the account is simple and the transfers have never been late in years. The statements are clear enough for my accountant.

Adam F.
1 person found this helpful

Pretty good actually

Would use again, the sign up was quick and I sent money to my flatmate in Sydney from my phone in bed. The exchange rate was a bit worse than I hoped on a Friday though, so I'm not sure about that bit. Still way better than my bank.

Danielle C.
3 people found this helpful

the tracking is excellent

What I liked most is the tracking, you can see exactly where the money is at each stage. I've been a regular for years now and it has never let me down. A proper, dependable service.

Jamie H.
0 people found this helpful

great for quick transfers

Honestly the easiest way I've found to send money to my mate in Dublin. Fees are low and it lands fast. Only thing is the app crashed once, but it came right after a restart.

Eleanor T.
0 people found this helpful

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The company presents itself online, and visitors to its site can find details of the services it offers and how to get in touch with its team. Readers who have dealt with Eelway are invited to share their experience so that others considering the company can make an informed decision. Reviews on this page cover the service received, the communication and the result of each engagement.

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