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eBrands Global

19 reviews
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95%Would buy again

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This score is based on 19 real reviews

Reviews (19)

damp in the cellar

We needed someone to look at damp in the cellar before the sale of the house went through. Booking was fine but the surveyor was three days late and nobody rang to say why. When he did come it was quick and the report was useful, though not cheap for what it was.

Anthony J.
1 person found this helpful

emergency plumber booked

Booked an emergency plumber through the app on a Sunday when the boiler packed in. Got someone out in under two hours which was better than I expected. Only thing was the app kept timing out when I tried to add photos so I had to ring them instead. Still happy with it.

Luke F.
0 people found this helpful

Cheaper than the high street option

Went with them over my usual high street place and it was about a third cheaper for the same job. Booking took five minutes on the site and the person who turned up knew what they were doing. Nothing to complain about, I'd use them again for the boiler service next year.

Scott H.
3 people found this helpful

Similar to the other app but cheaper

Compared with the other app I used, this one is a bit cheaper per booking and the matching is quicker. The first driver cancelled though and I had to rebook, which was annoying. Once I was sorted the rest of the trip was fine.

Emily B.
1 person found this helpful

A helpful and quick response

I was pleased by how quickly the team replied to my first enquiry. A member of staff rang me back the same afternoon and sorted out the appointment. The visit went smoothly and everything was explained clearly.

Deborah C.
0 people found this helpful

A very satisfactory service

I would say this is a very satisfactory service and I have no hesitation in recommending it to friends. I was rather nervous about arranging things online, but the instructions were clear and the confirmation arrived promptly. The engineer was courteous, tidy and well informed about my requirements, and I was grateful for his patience with my questions.

Sandra C.
2 people found this helpful

Mostly sorted but could be quicker

Did the same job with them last year and the process has stayed the same, which I like. The quote came through within the hour and the visit was on the day. Only niggle is the invoice takes a few days to show up in my account, so I've been chasing it. Otherwise fine.

Craig B.
1 person found this helpful

Used them for years and still reliable

I've used them on and off for about twelve years and they've never let me down. Last time I needed the drains looked at because the old contractor had retired. Booking was simple, the engineer arrived when promised and cleared the blockage in under an hour. Price was fair, nothing else to say really, the lads were decent and tidy about it.

Graham S.
2 people found this helpful

Booked a man with a van

Booked a man with a van to shift a sofa and a wardrobe on Saturday. Driver was on time and actually carried everything up the stairs without moaning. Booking on the site was dead easy and I got a text when he was on his way. Would sort it again.

James M.
2 people found this helpful

booked my boiler service through them

I was rather pleased that the engineer arrived within the window they gave me, which is not something I can say about most firms. Booking through the site was straightforward and the confirmation email came through promptly with all the details. The engineer was courteous, explained what he'd done and left the place tidy. I've had no complaints at all and I'd be glad to use them again next year.

Raymond C.
3 people found this helpful

Cheaper than the usual agency

I've been using agencies for years for my payroll and this was cheaper than the one I left, by quite a bit. Setting up the account took longer than I'd like because the forms wanted the same details twice. Once it was live it has been reliable and the monthly reports are clear. Price is the main reason I stayed.

Megan A.
1 person found this helpful

first time using them and very happy

Really happy with how this went, it was my first time using them and I was a bit unsure. The sign up took about ten minutes and the first visit was on the day they said. The technician explained what he was doing as he went and cleaned up after himself. I'd use them again without thinking twice about it.

Holly R.
2 people found this helpful

Cheap for what you get

Paid less than I expected for a same day courier job across town, and the driver turned up in about forty minutes. Signing up took about two minutes and I didn't have to fill in much. The tracking link worked fine the whole way through. For the price it's hard to find anything to moan about.

Liam M.
1 person found this helpful

Better than the last firm

Compared with the firm I used before, this is quicker to book and the reminders are helpful. The visit itself was fine, the cleaner was polite and did the job properly. Price is a bit higher than the other lot but I think it balances out.

Janet S.
8 people found this helpful

Needed a fast turnaround on a fleet check

We needed a fast turnaround on a fleet safety check for three vans before the MOT deadline. Booking was quick and they gave us a slot the next morning. Engineers knew their stuff and the paperwork was in order, nothing to fault here.

Liam D.
2 people found this helpful

booked a cleaner for the flat

Booked a cleaner for my flat after moving in and it was sorted in a few taps. Cleaner turned up a bit late but texted me first. Place looked properly clean, though they missed the skirting boards so I had to mention it.

Tyler W.
2 people found this helpful

Exactly what I needed

Honestly this is exactly what I needed for the planning application and it's worth every penny. The advice was straight and the consultant knew the local council rules inside out. They kept me updated at each stage without me having to chase. Would use again.

Philip S.
1 person found this helpful

Sorted my car insurance renewal

Used the site to check my car insurance renewal and it showed me a few options in one go. I picked the cheapest one with decent cover and the policy documents landed in my inbox straight away. Took about fifteen minutes from start to finish, and I'm chuffed with the saving.

Lauren M.
0 people found this helpful

Needed a renewal before the deadline

We needed a renewal of our software support contract before the old one ran out at the end of the month. The account manager was quick to respond and the renewal went through the same week. I know the sector well and the terms were reasonable compared with what I see elsewhere.

Nathan B.
1 person found this helpful

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