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90%Would buy again

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This score is based on 20 real reviews

Reviews (20)

Good with the laser, reschedule was a faff

The practitioner knew the device well and explained the settings properly before starting, which is what I'd want. Booking the first session was easy. Had to move my second appointment twice though and the rebooking email took a couple of days to come back, so that was a bit of a pain.

Jamie T.
2 people found this helpful

Quick appointment

Quick check on my phone while waiting for a train, and the booking page loaded fine. The clinic was easy to find and the practitioner was on time. One thing that stood out was the aftercare email which came the same day with clear instructions.

Gareth V.
3 people found this helpful

First appointment for acne

I booked a consultation for acne scarring after reading about it online, and this was my first time using them. The consultant took the time to explain the options properly and didn't push me into anything. The booking process was simple and the confirmation email had everything I needed. Only small niggle was that the reception was a bit slow to check me in, but the actual appointment was fine.

Ashley M.
1 person found this helpful

Great first visit

Honestly, first visit and I'd go back. The booking was quick on the site and the reception staff were friendly. Only niggle is the car park is a pain but the treatment was good.

Lauren T.
1 person found this helpful

needed an urgent appointment

I needed an urgent appointment because a mole was worrying me, so I rang them as soon as I could. I've been a customer here for years and they've always been good with urgent cases. The doctor saw me the same week and explained everything clearly.

Elizabeth C.
1 person found this helpful

Chemical peel

I picked the chemical peel after looking at a few places near me, and this one had the clearest pricing. The therapist explained what to expect and the aftercare leaflet was very helpful. Skin looked better within a week.

Sandra B.
0 people found this helpful

better than my last clinic

Compared to the last place I went, this one is much more organised and the staff are very courteous. The booking confirmations arrived promptly and the reminders were helpful. The treatment room was spotless and the practitioner took her time with me, which I appreciated.

Elizabeth M.
3 people found this helpful

Microneedling session

Booked my microneedling session on the app during my lunch break and it was done in about a minute. The therapist was friendly and talked me through the redness I'd get after. My skin looked a bit calmer the next morning, which was the main thing I wanted.

Lauren D.
5 people found this helpful

Better than the high street

Compared with the chain pharmacy I used to visit, this clinic is far more personal. The practitioner remembered my last visit and asked how the cream had worked. Everything was explained properly and I felt listened to throughout.

Susan D.
0 people found this helpful

Booking was fine but the wait

Honestly the booking bit was quick enough, took maybe two minutes on my phone. Then I had to wait nearly three weeks for an actual appointment which was a bit annoying tbh. Staff were nice when I got there but the whole thing dragged a bit for something that felt small. Would probably try somewhere closer next time.

Danielle C.
2 people found this helpful

Ok but pricey

I know the area well from years of getting treatments, and this place does the job. The consultation was decent but the cost of the follow-up sessions adds up quickly. Booking was easy enough.

John S.
1 person found this helpful

First visit went smoothly

I'd never been to a clinic like this before so I was nervous. The online form asked sensible questions and the consultant rang me the day before to go over everything. She talked me through the aftercare clearly and sent a written summary afterwards. Really happy with how it went.

Lucy W.
1 person found this helpful

Laser hair removal

I've been looking into laser hair removal for a while and I know my way around the options. This clinic does the full course, with each session logged on the app so I can see what's left. The practitioner checked my skin type carefully before starting and the sessions have been smooth so far. Happy with the progress.

Adam D.
1 person found this helpful

better than my old clinic

Compared to the clinic I was using before, this is much easier to deal with. Rebooking is done through the site in a couple of clicks, whereas before I had to ring during office hours. The treatment room was clean and the practitioner knew what she was doing. Slight niggle is the appointments fill up fast so you need to book ahead.

Samantha B.
1 person found this helpful

Needed help with scarring

I had scarring from an old injury that had bothered me for years, so I needed someone who knew what they were doing. I've had treatments elsewhere and this place has a better understanding of the skin underneath. The consultant spent a good while going through the options and explained the timescale honestly, with no pressure to commit. The sessions have been consistent and the staff remember details about my progress. Booking my follow-up is easy through the app.

Christine S.
3 people found this helpful

needed a quick fix

Needed something sorted before a wedding so I booked a laser session at short notice. They fitted me in the next week which was good. Price was a bit higher than the place I usually go to but the result was decent and the staff were chill.

Joshua T.
3 people found this helpful

A sensible wait and a clear result

The first thing I noticed was how clearly they explained the aftercare leaflet before I left, which I did appreciate. I booked online without any trouble and the confirmation came through straight away. The appointment itself ran a little behind schedule but the practitioner was patient and courteous throughout. I'd happily go back, though I did think the cost was on the higher side for what it was.

Sandra J.
1 person found this helpful

Needed help with rosacea

My face was flaring up badly and I needed someone who could actually look at it properly. I compared a few options and went with this one because they had availability within the week. The appointment itself was fine and the advice was useful, though the aftercare products were quite pricey.

Amy S.
2 people found this helpful

Quick and easy

Brilliant, would use them again. Booked my appointment on the app in about two minutes between meetings and the reminder texts came through on time. The clinic was running to schedule and I was out before I'd finished my coffee.

Hannah P.
1 person found this helpful

much better than the high street

Compared with the chemist I used to go to for this, the clinic is far more thorough and actually checks what's going on first. Booking was simple and the staff were spot on with timings. I'd go back without a second thought.

Jessica B.
1 person found this helpful

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About Derma Medical

Derma Medical is a UK provider of aesthetic and dermatology treatments, operating through clinics and a website that allows clients to learn about and book services. The company is known for its medical-led approach to skin health, with treatments delivered by qualified practitioners under clinical supervision. Its services are aimed at adults seeking non-surgical options to address concerns such as ageing skin, texture and pigmentation.

Clients can review treatment information online before arranging a consultation, which is intended to help them decide whether a procedure suits their needs. Derma Medical positions itself as a professional clinical service rather than a retail business, with a focus on safety, assessment and aftercare.

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