Culligan

We had a water softener fitted a good few years back and I've been topping up the salt tablets ever since. The filter is changed on schedule and the reminder emails are actually useful. Only thing is the annual service slot took a while to book, but the work itself has been spot on every time.

We needed a proper water solution after the old pipes in the flat caused trouble, and I did not want to keep fussing with it myself. The arrangement is simple to follow and the account team were courteous when I rang with a question. The fitter took care to protect the carpets, which I appreciated.

Honestly this is one of the better services I've used. Booking was quick on the site and the engineer was on time and tidy. The reminders for salt and servicing mean I don't have to think about it, which is the whole point.

Ended up paying more per month than I'd budgeted, and the sign up contract was longer than I wanted. The service itself is fine and the engineer was on time. Just wish the price had been clearer before I signed up.

Compared with the firm we used before, this was a far more civilised affair, and I was grateful for that. The engineer who came out to fit our water softener was punctual and explained everything without making me feel silly for asking. The paperwork was clear and the whole thing was done in a single morning, which I did not expect.

We went with the salt tablets plan and the first delivery turned up right on the date. The engineer for the yearly service was thorough and left the kitchen how he found it. Easy to manage on the app.

The salt tablets arrive every month on the day it says in the app, so I don't have to think about it. Set it up on my phone in about five minutes. Had a question about the bag size and got a reply in the chat within the hour. Nothing else to report really, it just works.

Honestly the fitter turned up in the window they gave me, which never happens. Took about two hours, he cleared up after himself and showed me where the salt goes. Kettle has no white crust now and the shower head isn't blocked up anymore, so that's me happy. Booking through the app was easy too, just picked a slot and paid.

I've had a few of these units over the years so I knew roughly what to expect from the fitting. The engineer set the hardness dial properly, which a lot of firms skip. Sign up was longer than it needed to be though, a lot of questions about the property before they'd let me pick a plan. Price is a bit above the independent places round here but the install was clean.

Compared with the cheap filter jug I was using, this is night and day for the kitchen tap. Water tastes cleaner and the kettle is not furring up any more. Setup was quick and nobody made a fuss.

We needed something to stop the limescale wrecking the boiler, having had a bad experience with the previous fitting years ago. The engineer knew his stuff and explained the maintenance plan properly. Sign up was straightforward and the price is fair for what you get. The site handled the renewal reminders without fuss, and I'd say the whole thing has been dependable ever since.

We moved into an old house with horrible limescale on everything, so we needed something to sort the kettle and the shower out. Signing up was simple, and the monthly cost works out cheaper than buying bottled water and descaler every few weeks. Good value for us.

Honestly, I'd say they're solid and I've been a customer long enough to know. The annual service comes round on time and the engineers are polite. Nothing to complain about.

We needed softer water for the baby's bottles and the kettle, so I looked at a few options before settling on this. The price was similar to the others and the install was done without fuss. The engineer explained the servicing schedule clearly.

It is dearer than the cheaper rival I looked at, but I went with them for the reliability. The install was done on time and the engineer was polite. So far the salt deliveries have arrived as scheduled.

Signing up for the softener plan was a bit slow, the form timed out once and I had to start again. Once it was booked, the fitter came on the day and did a neat job. The salt deliveries have been dependable since.

Never used them before so I wasn't sure what to expect. Getting the first booking through took longer than I thought, the online form kept logging me out. Once the engineer came out it was fine and he explained everything. Waited nearly a fortnight for the first appointment though, which was a bit much when the water was already bad.

Replaced an old softener from a different firm and this is much better, the difference in the kettle is obvious. Booking was fine on the site and the engineer came when promised. Quick job, tidy finish.

Got the water softener put in after the boiler started playing up from scale. Booked it on the app between meetings and the install was done the next week. Shower is finally clear.

Switched from buying bottled water and this has saved me a fair bit each month. Setup was quick and the engineer left everything tidy. Good value for a family of four.