Connie Gray

Cut through all the jargon and gave a straight answer on what the coat needed. Pricing matched the quote and the work was done cleanly. Clearly someone who has been doing this for decades.

Dropped in a jacket with a broken zip which they fixed while I waited in the shop. Price was quoted on the spot and matched what I paid. Quick, no fuss, sorted in under an hour.

Honestly thought it would be the same as the dry cleaners down the road but the stitching and finish were much neater. Booked online in two minutes and got a text when it was ready. Felt like a proper service.

Went with them after comparing three other places in town and they came out on top for the fit and the feel of the fabric. I booked a fitting appointment online which was easy enough, the fitter was patient and talked me through the options without pushing anything. The dress came back a few weeks later exactly as discussed. Would happily use them again for the next occasion.

Bought a made to measure alteration for a bridesmaid dress and it fitted well when it arrived. The only niggle was the booking page timed out once and I had to start again. Otherwise it was smooth.

Sent an enquiry about hemming a pair of curtains and it took nearly four days before anyone got back to me. When the booking was finally confirmed it went smoothly, but the wait was frustrating. The work itself was fine, just slow to start.

Needed a suit tweaked for a job interview so booked the first slot I could find. Got it back the next day and it looked sharp. Easy, quick, would use again.

The hemming service I have used for about six years now is still spot on, even the little tweak to the sleeve they did last spring. Booking is always simple by phone and they remember my preferences. Turnaround has stayed reliable every single time.

Compared it against a local alterations shop and a national chain before picking this one. It costs more than the chain, though the finish on the trousers is clearly better. The quote was clear upfront and nothing extra appeared on the bill. Worth it if you care about the result, not if you just want something cheap.