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carerspk

9 reviews
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89%Would buy again

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This score is based on 9 real reviews

Reviews (9)

Sorted quickly for my dad

I needed help for my dad after he came out of hospital and didn't know where to start. The sign up took about ten minutes and the first visit was arranged within a couple of days. Everyone has been very kind to him.

Katie M.
5 people found this helpful

booked a carer for my nan

booked a carer for my nan through the site on a Sunday night and someone rang back first thing Monday. she's been going great since, same lady every time which is brilliant for her. dead easy to change timings on the app too.

Emma J.
1 person found this helpful

Quick reply and lovely carer

Had a question about evening visits and they got back to me the same afternoon, which I wasn't expecting. The carer who started on Tuesday was lovely with my gran and really thorough with her medication list. Happy to recommend them to my friends.

Rachel K.
3 people found this helpful

Good service, a bit pricey

Honestly, it's a good service and the carers we've had have been decent people. It does cost more than some other providers we looked at in our area, and the monthly invoice took a bit of getting used to. Scheduling changes are easy though, and I'd stick with them.

Christopher W.
4 people found this helpful

Pretty good for arranging care

Honestly this is pretty good for arranging care for my gran. Booked it through the app in one go and the carer turned up on time most days. Only annoyance was the payment screen kept logging me out halfway through, so I had to start again twice. Still would use them again tbh.

Lily H.
10 people found this helpful

Very helpful when we needed it

We needed a care visit arranged for my husband after his hospital stay, and I was quite worried about getting it sorted quickly. The team were polite and took the time to explain everything to me properly. The carer who came was kind and punctual, and I am very grateful for the support.

Kathleen M.
4 people found this helpful

Fine but the sign up dragged

Went with them for my mum's care, mainly because the price was fair for what we needed. Signing up dragged on though, with paperwork coming back twice before it was done. Once the visits started it's been fine and the carers are reliable.

Ahmed M.
9 people found this helpful

Better than the agency we used before

Compared with the agency we used before, this is so much less fuss. The same carers come back and I know their names. We have been with them a good few years now and nothing has slipped.

Samantha R.
5 people found this helpful

Compared well with the council option

Compared with the council option we were offered, this was a far more flexible arrangement and the visit times suited us better. I have worked in the care sector myself and know what good looks like, and the carers here were well trained. Only real complaint is that a couple of visits ran in late when a carer was held up elsewhere, and I wish they had phoned ahead.

Steven M.
15 people found this helpful

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