Brightech

I took out the travel card before a trip to Spain and it was my first time with them. The card arrived in about five days and the activation through the app was easy. Using it abroad was fine with no charges I didn't expect. Happy with the whole thing so far.

I've been in the trade a long time so I knew what I wanted from the cover before I signed up for the annual policy with them. Booking it online was fine and took about ten minutes. Getting a human to answer my question about the excess took three days though, and the price is a bit higher than the comparison sites I checked. Would probably look elsewhere next renewal.

Compared with the high street lender I went to first this was far simpler to deal with. I already had a fixed rate elsewhere so I knew what to look for. The statements are clear and the early repayment process was painless when I cleared it sooner than planned.

I needed help after my boiler broke down and I had never dealt with this company before. The first call to start the claim took forty minutes to get through and then I was told the paperwork was missing, which was not what the email had said. It was nearly three weeks before anyone rang back properly, and I had to chase them twice to get the money sorted.

Good for a small personal loan and the interest works out fair for what I needed. The application is all online and the decision came back the same afternoon. Nothing to really complain about apart from the paperwork they wanted scanned, which took me a bit of fiddling with my phone camera before it would upload.

I know a fair bit about insurance and I was comparing quotes before I picked this. The cover is solid and the policy documents are easy to follow. Their renewal price went up more than I'd like though, and I think I could get a similar policy a little cheaper elsewhere.

Honestly the app is the best bit. You can see every payment and it sends you a ping before the money leaves. Got my first loan through it and the money hit my account quicker than I thought it would. Would use again.

We needed money quickly to get the roof fixed before the autumn rain came in. I've been using this lender on and off for about eleven years now and they have always been straightforward. The money reached our account the next working day as promised, and the repayments come out on the same date each month.

Signed up for the monthly plan and it was my first time with them. The sign up asked a few questions but nothing was hard. The first payment went out on the date I was told and the confirmation email came straight away. Looks like it will be good value over the year.

Compared to my old bank this was a lot cheaper on the monthly fee and the transfers went through same day. The sign up took about ten minutes on my phone and I had the card within a week. Only thing that annoyed me was the app asking me to re-verify my ID twice for no obvious reason, but otherwise it does the job well for everyday spending.