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Aurora

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Reviews (19)

Sorted in no time

Best thing I've used for this in ages, booking took under two minutes on the train and the confirmation came straight through. The reminder texts actually arrive on time, which is more than I can say for the last one. Would definitely use again.

Matthew B.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

really good actually

Honestly this is the best one I've used. Sign up was dead easy, got my first booking sorted in like ten minutes and the reminders are on point. Would use again lol.

Natalie S.
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my monthly subscription plan

I've been on the monthly plan with them for about three years now. It's the one I use for the car insurance comparison and renewal reminders, and they've never once let the renewal slip past without warning me first. Customer support has always answered within a day when I've needed them.

Lee N.
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The best of the three

Between this and two others I tried, this is the one I'd pick. The other two wanted far more details before showing me a price, whereas here I could see the full cost upfront. The service itself has been reliable for the couple of months I've used it.

Matthew K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Does exactly what it should

Good service, does exactly what it should. Setup was simple, the booking calendar shows real availability and the confirmations come through straight away. I've used it for work bookings a fair bit and haven't had a problem yet.

Scott T.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

better than the other firm we tried

Compared with the firm we used previously, this has been far less fuss. The application was straightforward and I was sent a clear summary before anything was agreed, which I appreciated. My husband found the telephone line helpful when he had a question about the paperwork, and the person he spoke to was courteous and unhurried.

Barbara H.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

First go was really easy

Signed up on the app during my lunch break and had it all sorted before I got back to my desk. The one bit that stood out was how little they asked me for, no endless forms. Would use again.

Rhys L.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Cheaper elsewhere but ok

Compared to the other app I had, this one costs a bit more per booking, which annoyed me. The sign up was quick enough though and it does the job. Just wish the fees were clearer before I put my card in.

Jordan W.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Booked the photo session

Looked at a few photographers before choosing this one, mostly because the booking page showed exactly what you got for the money. I went for the portrait session and the photographer turned up on time and was really relaxed. The edited photos were back in my inbox within the week.

Freya F.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

needed help with the forms

I needed some help with a stack of forms that were beyond me, so I asked around and this was suggested. The team walked me through each one over the telephone and didn't make me feel silly for asking. They sent everything back to me in writing, which I've kept in a folder, and it has all been handled without fuss.

Angela P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

Needed cover for a short trip

I needed short-term cover for a trip to Scotland and I know the market quite well from work. This was the quickest quote I've had, and the policy wording was clear about what was and wasn't included. Buying it took about ten minutes and the documents arrived before I'd finished my tea.

Lee K.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Needed a quick way to split costs

We needed a way to split the household bills between three of us without the usual arguments about who owed what. A friend recommended this and I was sceptical, but it's been running for four months now and nobody has complained. Setting it up took an evening, the reminders go out on the right day and the summary at month end is clear enough that even my dad understands it.

Victoria C.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.1 person found this helpful

Compared to my old provider

Compared with my old provider this is a lot easier to deal with. I've been with them a long time now and the renewal process is simple, I just get an email, tick a box and it's done. The customer service people have always been quick to pick up when I ring.

Sanjay J.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

App works but one wobble

Mostly the app does what I need, booked a couple of appointments without fuss. The only thing was the reminder for my second one arrived late, about an hour before, which nearly made me miss it. Otherwise pretty smooth on the phone.

Callum S.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

quicker than the old firm

Compared to the bank app I was using before this was miles quicker to sign up, took about five minutes on my phone on the bus. Got a booking confirmed straight away and the reminder came through the day before, which was handy.

Natalie G.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

The reminders were thoughtful

What struck me most was how thoughtful the reminders were. They arrived a week before each appointment and again the day before, and the message explained exactly what to bring. The person who answered my query was courteous and I felt well looked after throughout.

Pauline M.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.3 people found this helpful

The telephone line was a pleasure

I was rather pleased to find that the telephone line was answered within a minute or two, which I did not expect. I had a question about my repayment schedule and the gentleman I spoke to explained everything without rushing me. The paperwork arrived promptly afterwards, and I have to say it was clear and easy to follow. I shall certainly keep using them.

Janet P.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.0 people found this helpful

the weekly plan

Got the weekly plan after a mate said it was worth it and she was right. The app is easy to use and sending things through is painless. I've not had any issues yet, the team always get back to me quick, honestly no complaints at all.

Poppy Y.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

Booked the weekend slot

Looked at three other places before picking this one. What got me was the availability calendar, you could see exact times and the price before entering any details. Booked the Saturday slot, it was all as listed and the confirmation came straight to my inbox.

Rob D.
AI-generated sample. Written by AI as an example, not by a customer. It doesn't count towards the rating.2 people found this helpful

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