78%Would buy again
Took out the annual boiler service plan on the site last week. It was easy to sign up and the payment went through first time. Engineer came out for the service on the date they gave and was done in under an hour. Only thing is the renewal reminder email went to my old address, but I caught it.
Read moreWe had guests coming and the dishwasher had packed in, so I needed someone who could come quickly. I rang round three firms and this was the only one with a slot before Saturday. The engineer was good and got it working, but he didn't have the part on the van so we had to wait another four days for it to be fitted. Prices were about average compared to the others I got quotes from.
Read moreI booked the annual service for our combi boiler after looking at three or four other firms. The price was in the middle of the pack, but the engineer explained what he was checking and sent a short write up afterwards which I didn't expect. Took a bit of effort to find the right date on the calendar but once it was booked the visit was on time and tidy. Happy with it.
Read moreI booked the annual service for our combi boiler after looking at three or four other firms. The price was in the middle of the pack, but the engineer explained what he was checking and sent a short write up afterwards which I didn't expect. Took a bit of effort to find the right date on the calendar but once it was booked the visit was on time and tidy. Happy with it.
Took out the annual boiler service plan on the site last week. It was easy to sign up and the payment went through first time. Engineer came out for the service on the date they gave and was done in under an hour. Only thing is the renewal reminder email went to my old address, but I caught it.
I had tried one of the big high street chains first for our cooker and they kept putting me on hold. With this company I spoke to a person on the first call, who explained the options clearly and didn't push me into anything. The engineer was courteous, tidied up after himself and explained what he'd done. Very pleased indeed.
We were moving into a rental and wanted the boiler checked before the cold set in. Booking took a few minutes online and I got a confirmation straight away. The engineer was thorough and sent a short report by email afterwards. Cost was reasonable for what was covered, though a bit more than the cheapest option I found.
Honestly the easiest booking I've done for a washing machine repair. Pick a slot, pay, done, and the engineer came the next morning and fixed the drum bearing. Would use again.
The manufacturer wanted almost double for the same repair on our fridge, so I looked for an independent firm instead. This one was cheaper but the first appointment was a bit confused and they arrived without the right part. It took a second visit to finish the job. It's working now.
I've been doing my own appliance repairs for years so I know what to look for. The engineer diagnosed a faulty thermostat quickly, had the correct part with him, and fitted it cleanly with no mess left behind. He checked the vent and airflow too, which most people skip. Labour was fair for the work done. Booking was simple online.
Oven element went on a Sunday so I was not expecting much but I booked it on the app in the morning and they had someone round by six. Engineer was sound, explained what was wrong and fixed it in about twenty minutes. Got a text when he was on his way which was handy. Cheers lads.
We had guests coming and the dishwasher had packed in, so I needed someone who could come quickly. I rang round three firms and this was the only one with a slot before Saturday. The engineer was good and got it working, but he didn't have the part on the van so we had to wait another four days for it to be fitted. Prices were about average compared to the others I got quotes from.
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Appliance People is a UK business that sells and services household appliances, and it is known for helping customers choose the right machine for their home. Its range covers the everyday kitchen and laundry equipment that most households rely on, including washing machines, fridges, dishwashers and cookers. The company serves private customers and landlords who need dependable appliances installed and maintained.
It operates online through its website, which lets customers compare models and arrange purchases and service visits without visiting a shop. Its service side includes installation and repair work, so customers can deal with the same company from purchase through to ongoing maintenance.
