AirDroid

Set up the family plan for my flatmates and me to share the location features, and it's done what I wanted. The remote screen view is a bit laggy on mobile data, though, so I stick to wifi. What annoyed me was the renewal, which came through a week before the date I expected and charged me the full amount. A quick email got it sorted, but I'd have liked a reminder.

Compared with the other remote desktop software I was paying for, this works out a fair bit cheaper for the same amount of use. I manage three phones for my mum's care business and the subscription covers all of them without the per seat nonsense. Pairing took a couple of goes but then it held the connection fine. Only niggle is the free version nags you a bit.

Compared with my old method of trying to talk my grandson through his phone over the phone, this is far easier. I can see the screen and fix the settings myself. It took a little while to find the right permissions but it's been reliable since.

I needed it to help my son reach my late husband's old phone so we could get his photos off it. The setup instructions were rather fiddly for someone of my years, and it took a few days for the support reply to arrive when I got stuck. Once it was connected the photos came across, so I can't complain too much.

I'm afraid this was a disappointment. I signed up to help my sister with her tablet from another county and the connection kept dropping, so we spent more time waiting than helping. When I tried to cancel the auto renewal the page was hard to find, which I didn't expect from a company like this.

I bought the annual plan to help my dad manage his new Android from my flat. Setup was painless and the screen mirroring has been solid. I've saved myself a fair few phone calls.

Signed up for the paid tier last spring to mirror my tablet to the TV for my kids' homework and it's been rock solid since. The connection drops only if my home wifi is being silly, which is hardly their fault. Clipboard sync between my laptop and phone is handy too, and I've stopped emailing myself links. Support answered a question about multiple devices within a day, and I've used it most weeks since.

I needed it because my work phone got locked and IT was slow to sort it out. The remote access got me in and the app itself is quick enough. The subscription is a bit pricey for a single user though, so I'd look at the cheaper tier first.

I bought the premium plan so I could keep an eye on my little brother's phone after school. Signing up took two minutes and the parental controls just worked straight away. Really pleased with it so far.

The annual plan works out at a fraction of what I'd pay for a monthly subscription, and that's what sold me. I manage three phones for my mum's care visits and the file transfer and notifications mean I'm not ringing round every evening. Signing up took about four minutes and the payment went through first time. Nothing has needed fixing in the months since, so the price has been fine.