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95%Would buy again

Ordering
Service
Price
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This score is based on 19 real reviews

Reviews (19)

Packaging could be tighter

The first thing I noticed was the bottles had shifted a bit in the box, though none had cracked. The order process was quick and the price was good for a case. Delivery came on the day they said, so no real grumbles.

Joe P.
1 person found this helpful

Sorted, no complaints

Ordered a case of sparkling for a family do and it was at the door the next day. The price was fair and nothing was damaged. Easy to use the site on my phone.

Victoria P.
1 person found this helpful

Delivery was late and nobody told me

Booked a delivery for Saturday morning on the app and it never came until after two. Messaged them through the site and got a reply the next day, which was annoying when I'd already gone out and bought bottles myself. The bottles were fine when they did turn up. Price is about the same as the supermarket so no complaints there. I'd think twice before ordering again.

Amber P.
1 person found this helpful

Needed a backup supply

We needed a backup supply after a burst pipe and this was the quickest option I could find. The bottles turned up in the morning and the site made changing the delivery day easy. Nothing to fault.

Louise W.
1 person found this helpful

Much better than the alternatives

I used to buy bottled water from a corner shop that charged a lot more, so the difference is huge. The bottles are sealed and the boxes stack neatly in the cupboard. Set up the account in a few minutes and it runs itself.

Emeka P.
0 people found this helpful

Needed water for the new baby

Needed a steady supply after the baby arrived and the kettle water wasn't cutting it. Set up a regular order in about five minutes and it just turns up when it's due. Makes life so much easier right now.

Zoe M.
1 person found this helpful

better than the shop run

Compared it with driving to the big supermarket for a few cases and this is much less bother, even after paying a little extra for delivery. I was a bit wary of ordering water online at first, but the bottles arrived intact and the site showed exactly what I'd paid. The order tracking was clear and the driver rang ahead. Haven't had a problem yet.

Jake T.
1 person found this helpful

Got the 5 litre bottles

Grabbed the big 5 litre bottles for the flat and they are dead easy to lug up the stairs with the handle. Ordered on a Sunday night and it turned up Tuesday. Nothing to moan about tbh.

Thomas T.
2 people found this helpful

Needed it for the dog

Our older dog needs fresh water all day and the tap in the garden was a faff, so I started ordering these. The first delivery came with a note about the bottle size and it all made sense. Easy to set up a regular order and it's been great so far.

Ella B.
1 person found this helpful

Been with them for years

We needed a reliable supply after the old well went dry and I've been ordering from them ever since. The drivers have always been on time, even in the snow last winter. Easy to manage the account and the bills are clear.

Patricia C.
2 people found this helpful

Reliable for bulk water

Good value if you need a lot of still water delivered to the door, and I've been using them for about a year now. The one thing I'd flag is the delivery window, which is a bit broad, so you need to be in for a stretch of the morning. Otherwise the bottles are sealed well and the carrier is always polite. Happy to keep ordering.

Janet E.
1 person found this helpful

Straightforward and quick

Ordered a mixed box for a house party and the whole thing was done in a few minutes on my laptop. Everything arrived the next morning and the bottles were chilled. Would use again.

Poppy R.
1 person found this helpful

Great for a busy week

Honestly this is the best way to get water in now. Ordered on my phone during lunch and it was at the door that evening. Bottles were clean and the cap seals were all intact.

Imogen W.
1 person found this helpful

Tried a few firms and this one won

Looked at three other water delivery firms before picking these, mostly on price and how easy the site was to use. The ordering on their app took about two minutes and I could see the van arriving window before I'd even finished. Driver was polite and left the crates neatly by the back door. Would use them again without a second thought.

Gary C.
2 people found this helpful

Better than the local shop

Compared with the corner shop this is far better value for a full case, and the bottles are fresher than the ones they had sat in the stockroom. The order took a moment to confirm because the card payment needed a second try. Otherwise sorted.

David T.
3 people found this helpful

Cheap for what you get

Bought a 24 pack of still water and the price per bottle beat the supermarket by a fair bit once delivery was counted. No frills, the box was sturdy and everything was in one piece. Would keep ordering for the value alone.

Andrew H.
1 person found this helpful

better than the usual one

Quicker than my usual supermarket run and the bottles came in a box that was still cold when it arrived. Forgot to add the delivery slot first time round so had to redo it, but the app remembered my basket which saved a bit of faff. Would order again.

Connor M.
12 people found this helpful

fine but a bit pricey

Been ordering from them for a while now, and the bottles and delivery are dependable enough. The price has crept up though, and it's noticeably more than the supermarket for the same brand. The driver rings ahead which is nice. Probably still stay put for convenience.

Bradley D.
1 person found this helpful

tried a few before settling

Worked through a few water delivery firms before I picked this one, and the sign-up was the easiest of the lot. The 19 litre bottles fit my dispenser and the swap-out is quick. Staff answered my billing question on the same day.

Michael C.
2 people found this helpful

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About watertogo

watertogo is an online retailer based in Europe that sells bottled water, sparkling water and related drinks for home and office delivery. eu, where customers choose water by brand, size and format and place orders for delivery to their door. Its customers are mainly households and small businesses that want a regular supply of drinks delivered without carrying heavy packs from a supermarket.

The range focuses on still and sparkling water, with multipacks and single bottles suited to both domestic use and workplaces that need a steady stock. Ordering is done online, and the company arranges delivery to the address given at checkout.

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Online shopping | Homeware | Sport & outdoor

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