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89%Would buy again

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This score is based on 18 real reviews

Reviews (18)

Better than the other one

Compared it with the other delivery app I'd been using and this one had better slot choice on weekday evenings. The site was a bit slow to load at checkout though, took a few tries. Delivery itself was fine.

Louise S.
1 person found this helpful

Bit of a mix up

Got the slot I wanted but the delivery window moved about twice on the day. Wasn't a huge deal but I had to keep checking the app. Items were mostly right, one thing was missing.

Imogen S.
1 person found this helpful

needed a proper weekly shop

We were tired of traipsing round three supermarkets every week with two toddlers in tow, so I'd been looking for a proper online grocery service for months. The slots were easy to pick and the substitutions were sensible, I know what a decent swap looks like after years of doing this. Shopping list saved in the app which is handy.

Emma T.
1 person found this helpful

Cheaper than the big supermarket

Compared it with the big chain I usually use and the basket came out a fair bit cheaper for the same stuff, which was the main reason I switched. Checkout was quick and the delivery turned up in the window they promised. Nothing flashy but it does the job for the money.

Lee S.
2 people found this helpful

Bought a phone case

Got a new phone case here last week after my old one cracked, and the search was easy to use. Found the exact one I wanted in about thirty seconds, which felt good. Ordering was smooth and it arrived the next day, so no complaints from me at all.

Stephanie T.
0 people found this helpful

been with them for years

I've been using this for about six years now, long before the app came out. The phone line has always been good, and the regular order saves me going over the list each week. They got the cat food right every single time, which matters to me. Delivery times have stayed reliable, even through the busy Christmas period when I expected problems.

Alan M.
2 people found this helpful

Way easier than the other one

Compared to the other app I was using, this is much easier to find the stuff I want without scrolling forever. Got my little shop in and the bread was actually fresh. Not dear either.

Chiamaka B.
1 person found this helpful

way quicker than the other one

Used to use a different site and this is way quicker to get through the checkout. Got my delivery booked in a couple of minutes on my phone while waiting for the bus. Everything turned up in one go.

Hamza B.
2 people found this helpful

A very sensible service

I needed a reliable way of getting my groceries in since my hip operation, and this has proved a sensible choice for me. The booking system is clear and I was able to set up a standing order without much fuss. The driver always helps me with the bags and is very courteous. I have no complaints at all and would happily recommend it to my neighbours who find the shops a struggle.

Patricia C.
6 people found this helpful

got a hoodie in a day

Ordered a hoodie on here on Monday night and it turned up Tuesday after work. Checkout was quick and the tracking actually updated properly. Didn't have to chase anyone, which is rare.

Archie S.
0 people found this helpful

Decent for a first go

Tried it for the first time last week and it was mostly sorted. The checkout asked me to log in twice which was annoying. Delivery was on time and nothing got squashed.

Hamza S.
2 people found this helpful

Needed it for a dinner party

Needed a bigger shop for a dinner party and didn't have time to go out. Booked a slot the night before and it was all there. One thing was the price on the wine, pricier than the shop round the corner. Delivery was on time though.

Rob T.
1 person found this helpful

got me out of a jam

Forgot it was Mum's birthday and needed cake and stuff by six, and I'd got it sorted on here in ten minutes. Delivery came bang on time and the driver texted me when he was outside. Honestly saved me.

Owen W.
2 people found this helpful

Not the cheapest

I'd compared a few options before picking this and it's definitely not the cheapest. Some of the everyday items came out noticeably dearer than the other two I looked at. The delivery was on time and the driver was helpful, but I'll probably keep checking prices before each order.

Rachel A.
1 person found this helpful

pretty happy with it

I'd say it's a solid option, I've been using it for a few weeks now as a first-time customer. Substitutions were mostly fine but one item came in the wrong size and getting it sorted took a bit of back and forth in the chat. The delivery was on time and the driver was lovely. Prices are a touch higher than the big supermarkets, but I like not having to carry bags.

Bethany B.
4 people found this helpful

Liked the substitution notes

What I liked most was the note on each swap saying why it had been changed. I'd used two other services before and they just swapped things with no explanation. Price is a bit steeper than the cheapest option, but the delivery window was tight and they hit it.

Dean J.
2 people found this helpful

better prices than the others

Looked at a few other sites before I settled on this one and the difference in the basket total was noticeable. The checkout was clear and I could see the delivery fee before paying, which I liked. Everything arrived as ordered and the driver was polite.

Kasia S.
3 people found this helpful

Honestly really good

Yeah this is good, would use again. Ordered my weekly stuff for my flat, got it all, and the app was dead easy to use. Delivery came in the slot. Price was fine too for what it is, nothing to moan about.

Ethan M.
2 people found this helpful

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About VALOSTORE

com. The company operates as a web shop, with orders placed and fulfilled online rather than through physical stores. Its catalogue is aimed at shoppers looking for everyday goods bought from a single online destination.

Customers use the site to browse categories, place orders and manage deliveries, and the company's reputation rests largely on how its online service is experienced by buyers. Readers who have bought from VALOSTORE can share their experience on this page, and prospective customers can read those accounts before deciding whether to order.

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