TOWER London

Ordered a set of storage boxes for the spare room and they came in good time. The site let me track the parcel which helped. Boxes are sturdy enough, though one lid was a bit loose on arrival. Would order again.

Been ordering from them for years now and they're still my first port of call when I need something quick. The site is easy to use and I've never had a real problem with an order. Delivery was a day later than they said last time, which was a bit annoying but not the end of the world. Prices are fair for what you get and their customer team has always sorted things when I've needed them to.

I was looking for a cordless vacuum cleaner for my wife, who finds the old one too heavy. Your site laid out the models clearly and the specification sheets were easy to follow. The vacuum arrived well packed and in good order within two days. We have been using it every week since and it does the stairs without any trouble at all.

Ordered a hand blender and it arrived the next day, which is brilliant when you need something fast. Packing was fine, nothing broken. Bit of a faff finding the order number in my account but customer emails came through quickly.

Found the same speaker on another site for nearly double, so this was an easy choice. Arrived a day early and works perfectly out of the box. No hidden charges at checkout either. Good value, pleased I went with them.

I needed a replacement part for an old appliance and couldn't find it locally. Found it on their site and it looked like the right one. The order went through fine but it took almost a week to arrive and nobody got back to my email for three days. It did turn out to be the right part, so I suppose that's the main thing.

Ordered a kettle and it was supposed to come Tuesday but it turned up Friday. No message about the delay until I chased. The kettle itself is fine, does the job. Checkout was simple enough though.

Compared them with a couple of other sites before ordering a garden hose reel and they were more expensive than the cheapest option, though the reel is sturdy and the delivery charge was low. The hose itself lies flat and doesn't kink, which is what I wanted. Arrived in three days and was packed well. Happy enough with it.

First time ordering from them and the first thing I noticed was how carefully everything was wrapped. The checkout took a couple of minutes and the confirmation email came straight away. Delivery was quicker than I expected too, just two days. Really pleased with my order and I'd happily order again.

Got a pair of running trainers from them and they came the next morning. Size was right and they look just like the photos. Checkout was quick and I didn't have to make an account. Nice one.

Bought a candle set as a present and it came wrapped really nicely in tissue with a little card inside. The scent is strong without being overpowering. Delivery was next day which saved me. Very happy with it.

Needed some new bedding for the spare room, so I went back to a company I've used for a long time. I have always found their checkout simple and the order confirmation arrives straight away. The sheets were delivered in good time and they are a comfortable weight. Their customer team answered a question I had about sizing within the hour. I'm glad I went back to them.

Checked the high street shop first and this was miles cheaper for the same jumper. Arrived in two days and fits exactly how I wanted. No nasty surprises at checkout. Will be back.

I'd been after a decent set of drill bits for a while and wanted something properly made, not cheap rubbish. These fit my drill well and the sizes are clearly marked. Prices are a touch above the cheapest places, but I think the quality is there. Delivery took three days which was fine.

Bought a cordless drill and a bag of bits as my first order with them. The site was easy to navigate and the specs were listed clearly, which I liked. Arrived in a day and everything was there, so I'll be back.

Compared them with the big high street sites before buying and they were a fair bit cheaper for the same kind of kit. Delivery came in two days, which was better than I'd expected. Nothing went wrong and the price was right. Good value and I'll probably use them again.

They have the widest range of cables and adapters I've found online and the pages list the specs properly, which I appreciate. Ordered a USB-C hub and it works with my laptop without any faff. Arrived in two days in a sensible box with no fuss. Pricing is competitive and I already know I'll be back when I need the next thing.

First order from them and the item was fine but I wanted to send it back and the return form was fiddly to find. Took a few clicks to work out where to start. Refund came through eventually. Would order again but I'd check the returns page first.

My old alarm had started beeping and I needed a replacement quickly before it drove me mad. Found a model with a ten year battery and ordered it on a Monday. It came Wednesday, fitted in five minutes and has been fine since. Good price for what it is.

Ordered a pair of wireless earbuds on Monday night and they were on my doorstep Wednesday morning, which was quicker than I expected. Sound is decent for the money and the case charges fine. Checkout was painless and the tracking emails actually updated properly, so no panicking about where they were.