Thomann

Really pleased with my first order, a pair of studio monitors for my home set up. The ordering process was simple enough and the confirmation email came straight away. Delivery took a couple of days and the box was well protected. The only thing I'd mention is the returns page took a bit of finding, but the product itself is lovely and I'd happily order again.

The tracking updates actually worked, which I didn't expect. Got a text when the parcel left the warehouse and another when it was out for delivery. Bought some guitar strings and a capo. Nothing to complain about, fast and clear.

Been ordering from them for years now, mostly bits for my electric guitar and the occasional cable. Needed a new strap and some picks after a long break from playing, so I went looking. Everything is laid out sensibly and the delivery has always been reliable, nothing to grumble about.

Way better than the shop in town for the price, honestly. Got a cheap set of drum sticks and a cable and the site had loads more choice. Ordered Monday, it came Wednesday. Really happy with it, so yeah.

Ordered a pair of cable ramps and a cheap clip on tuner for my daughter's violin and was surprised how quick the whole thing was, the site told me the stock was in and it was dispatched the same evening. Wasn't sure about the sizing on the ramps but they fit the stand exactly. Would buy from them again.

Bought a set of bass strings to replace the old ones that had gone dead after years of use. Ordered the exact gauge I'd been using before, and it arrived in a couple of days. The site remembers what you bought last time which saves a lot of searching, and the strings sound brilliant.

Needed a replacement tuner pedal as my old one died mid gig. Knew exactly which model I wanted so searched for it straight away. Found it, ordered, but it came in a different colour finish than the listing showed and the customer service reply took three days.

Bought a second hand bass amp from the used section and it arrived in good nick, exactly as described. Checked the photos against it and they matched. Packed well, no rattles. Quick and easy, would go back for more gear.

Bought a beginner acoustic guitar and a tuner for under a hundred quid combined. Good value for what you get, and the extras are cheap too. The guitar took an extra day to arrive, which was the only downside, but everything was fine once it turned up.

Got a midi keyboard for my bedroom set up, the first thing I've bought from them. Took about two minutes to check out and the delivery email came quick. It's proper good for the money.

I needed a new snare for the church band as my old one had split on the rim during practice. Went through the drum section and narrowed it down by size and finish. Delivery was steady and it arrived in good order, though the packaging was a bit flimsy so I had to check it carefully. The drum itself sounds lovely and I'm really pleased with it.

Needed a practice pad for the kitchen table so I could keep quiet while the kids were in bed. Found a cheap one and the price was the reason I went for it. Arrived in two days with no fuss and it does the job for a few hours a week.

The delivery took ages for a set of mic stands I ordered, nearly two weeks when they said three to five days. The item itself is decent, stands are sturdy, but I had to chase it up through the site. Not the end of the world, though I'd have liked an update sooner.

Compared the stand against the one I'd been eyeing at another shop and this one felt more solid in the reviews. Ordered, the stand arrived a few days later and it's a bit lighter than the photo suggested. Holds the guitar fine though, so it's a small gripe.

Compared this against my usual music shop for a trumpet mouthpiece and the price here came out lower. The order itself was a bit slow to confirm, and when I got a query about my address it took a couple of days to sort out. The mouthpiece is fine and the postage was reasonable.

Picked up a dynamic mic for podcasting and it's exactly what I needed for my recording set up. Knows the gear well enough to pick what suits a home studio, and the site's filters made it easy to narrow it down. Arrived next day with the right cable included, nice touch.

I compared this retailer with a well known rival before buying a keyboard stand and the prices here were rather more sensible. The checkout was straightforward and I was pleased with how quickly it arrived. I've no complaints and I shan't hesitate to order again.

Decent for the price, got a set of headphones for my laptop and they're fine. Took a bit of time to get a reply when I asked about the cable length, about two days, but the answer was helpful once it came. Delivery was quick.

Cheap cables that do the job, nothing more to it. Paid less than I would have at the local shop for a couple of patch leads and a jack. Fine for the price.

The customer reviews on each item helped me choose between three ukulele options. One had loads of feedback about the tuning pegs, which swung it for me. Ordered, it arrived, and it sounds great.