Spode

Compared to the department store down the road, the prices here are a fair bit lower for the same pattern. I've been buying from them for years for wedding gifts and birthdays. Packaging is always careful and the pieces are never chipped. My go to.

I bought the bone china teaset for my mum and I know my ceramics, having worked in a kitchenware shop for years. The fine translucency is right and the handles are well finished. Weight and balance are good too. Delivery was careful and the set arrived intact.

Compared with a couple of other sites I checked, this one came out cheapest for the set I wanted once delivery was added. The checkout was simple and the items were exactly as listed. Everything got here without any damage. Good value for the money.

The mugs are proper heavy, which I didn't expect from the photos, but they hold heat really well and the glaze is lovely. I've had the same set for about six years now and two have only just started to chip. Still using them every morning.

I needed a leaving present for my boss and had about a week to sort it. Found a decent glass vase on the site that wasn't ridiculous on price. It came the next day and was wrapped properly, which was a relief. Good all round.

Really happy with this one, nothing to fault. Ordered the cereal bowls on my lunch break and they came two days later. Easy checkout on the app and the price matched what I saw in store. Will be back.

What I like most is that the customer service lady on the phone still knows my name after all this time. I've bought dinner plates, tumblers and a couple of serving bowls over the years and every single one has been fine. Prices have crept up a bit but not so you'd notice, and the site is easy enough for me to use on the laptop.

We needed a proper set of everyday plates for the new flat and I'd looked at three other places first. This one had the best range for the money and the design I wanted. Ordering was straightforward and the plates looked just like the pictures. Happy.

Bought the fireguard for our living room and it arrived in good time, which was a relief as the old one was falling apart. The price was a bit more than I'd seen on a couple of other sites, though, and I'd have liked a bit more info on fitting it before it turned up. Otherwise it does the job and the box was in one piece.

Good enough for the price, the mugs are sturdy and the glaze looks nice on the shelf. Ordered on my phone during a meeting break, quick and easy. Only thing was the delivery took a few extra days over what it said, so it's a small niggle. Would order again.

I'd bought a cheap set of dinner plates elsewhere that chipped within months, so I know what to look for. These are a proper porcelain with a good rim and they're heavier in the hand. Ordering was simple and the parcel was well padded. Pleased.

We needed a new rail after the old one pulled out of the tiles and the bathroom ceiling started to look damp. Found what we wanted on the site, the price was fair for what it is, and it arrived the next working day. Good value and nothing to complain about, would order again.

Honestly still the best place I've found for everyday china, and I've been a customer for about fifteen years. The pieces I bought when we moved house are still in perfect condition. Prices have crept up but not too badly. Delivery has always been careful.

Ordered a glass tea light holder for my sister's birthday on a whim, quickly on my phone while waiting for the bus. Checkout was fine, I used the app and saved my details. It arrived in a box with plenty of bubble wrap and the glass was perfect, no scratches or cracks. Pretty, cheap enough for a small gift, and the wrapping was nice too. She loved it.

Put it side by side with the big chain kitchen shops and this came out cheaper for the same set of tumblers. Checkout was dead easy and nothing got lost in the post. The glasses are chunky and feel well made. Happy with it.

I needed a basic set of plates for my first flat and had no idea what to get. Read a few reviews and this set kept coming up as sturdy and not too expensive. The order came two days later with no breakages. Really happy with my first purchase here.

I've ordered from them for years now, mostly serving platters and the odd gravy boat for Christmas. The platter I got this time was exactly the size I wanted and the glaze is even. Delivery was quick and everything was well wrapped. Never had a problem.

Honestly a lovely dinner service and it's held up well through two years of family meals. The only niggle was that my replacement plate took a while to come through, about a fortnight, but they did sort it. Plates are still gorgeous on the table.

The bowls are just the right size for soup and they stack neatly in the cupboard. I've had a set for about four years and they've barely shown any wear. I've bought from them a few times since, always without any fuss.