Slate House

Honestly the easiest online order I have made in ages. Put a jumper in the basket, paid, and it turned up two days later in a proper box with the tissue paper still folded. Checkout took about a minute and I didn't have to make an account first, which I appreciated. Will be back for sure, the sizing guide was spot on too.

Compared to the other place I was looking at, ordering here took far less time, the basket saves between visits and the checkout doesn't keep asking for the same details. The mug I bought came packed well and nothing chipped. Good experience, I'll be back.

I needed a birthday present for my sister quickly, so I compared a couple of gift shops and a department store site first. This one had the candle set I wanted in stock with gift wrap included, which the others charged extra for. Ordering took two minutes and it came gift wrapped with a card. She loved it.

The best bit was the little case that came with them, it's actually nice. The shades look just like the photos and the lenses feel decent. Arrived quicker than I expected too. Love them, got another pair already.

The chain itself is lighter than I expected but it sits nicely and hasn't tarnished yet. Getting the clasp closed on my own took a few goes, so it's worth asking someone to help first time round. Otherwise it's just what I wanted for a bit of everyday wear.

The stitching on the cushion covers is far neater than I'd expect at this price, and I've been using a lot of linen-mix stuff for years so I know what to look for. Ordered on the app, which kept my saved details, and it arrived in four days. The only thing I'd change is the photos, the colour was a bit warmer in real life than on screen.

I needed a set of drill bits for a job at home and didn't want to pay the hardware shop prices. The bits are good quality for the money and the box is strong enough to keep them organised. Delivery was next day and everything was accounted for. Good value and quick to sort.

This is a good place to pick up a basic set of socks and the price is hard to argue with. The quality is what you'd expect for the money, the seams aren't amazing. Delivery came the next working day. Good enough for what I needed.

I bought a silver necklace as a treat for myself, my first time ordering from them. The packaging was lovely, a little drawstring pouch and a small card. It arrived a day early and the chain felt sturdy. Checkout was straightforward and I got a confirmation email straight away.

I'd been looking at a few options for a set of linen napkins, and this site compared favourably with the department store I usually use. The price was noticeably lower for the same weight of linen, and the colours matched the photos. I was grateful that nothing was missing from the parcel. It is a simple, agreeable way to shop.

I ordered a set of pillows for my spare room and they were despatched promptly, arriving a fortnight before I expected them. The fill is plump and they are nicely presented. The customer team answered my query about the tog rating within the hour, which I thought very helpful. I shall certainly order from them again.

We needed a replacement kitchen tap before the weekend, so I checked three other sites first and this was the only one that listed it as in stock. It wasn't really, it came up as backordered at the end of checkout and then took nine days to arrive. Customer service said they couldn't speed it up. The tap itself is fine, but I'd have gone elsewhere if I'd known.

Ordered the white trainers on a Friday night and they were here Monday, no complaints. Super easy to track on the app. Sizing was true to size for me. Good stuff, will get another pair.

I compared a few cases for my new phone and this one had the exact model listed with a clear photo. The spec sheet showed the button cutouts, which was the deciding factor for me. Ordering was quick and it arrived the next morning. Fits like a glove.

We had guests coming and our duvet cover had seen better days, so I needed a new set quickly. Ordered on the Tuesday and it arrived Thursday, which was great. The cotton feels good and the price was reasonable. The only thing is the return process, the label took a while to come through by email.

I've used this site for years and it still beats the supermarket for kitchen bits. Compared to the place I usually get tea towels, the price here is a little cheaper and the cotton is nicer. I wish the delivery came in a smaller box, it was a lot of cardboard for two towels.

I ordered a lambswool cardigan in a navy shade and it arrived within the week, which I was pleased about. The sleeves are a touch longer than I expected but the fit through the shoulders is very good. The wrapping was tidy and there was a handwritten note tucked inside. A pleasant experience from start to finish.

Compared to the big furniture chain down the road, this site was easier to order from and the price on the bookshelf was a fair bit lower. I've been buying from them for about six years now. The only niggle is the delivery window, they give you a four hour slot and the driver rang at the wrong time once. Otherwise pretty solid, they've never sent anything damaged.