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puffingmaster

80%Would buy again

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This score is based on 20 real reviews

Reviews (20)

nicer than the catalogue I used

Compared with the catalogue I used to order from every spring, this site is far more straightforward. I wanted a cardigan for my sister's visit and found one in a soft wool blend. It arrived within the week, neatly packed, and the colour was just as shown. I did have a little trouble finding the sizing chart at first, but once I did, the fit was spot on. I shall certainly order again.

Maureen L.
1 person found this helpful

The checkout kept timing out

The checkout kept timing out on my phone so I ended up doing the whole thing on my laptop instead. Once I got through it the basket was fine and the order confirmation came straight away. The search filters are a bit fiddly though, you have to clear each one separately to start over, and I missed a couple of things I wanted because of it. Still got what I needed in the end.

Megan H.
1 person found this helpful

Sorted in two days

Got my headphones in two days, which is quicker than I expected. Sound is good, the case is solid and it cost less than the big brands. Would buy again.

Aaron R.
0 people found this helpful

Returns were a faff

The item I ordered was fine when it turned up, but sending it back was a bit of a palaver. The returns label took two emails to arrive and I had to print it at the library. The refund went through about ten days after the parcel reached them. Nothing wrong with the goods themselves, just a slow process.

Diane L.
1 person found this helpful

Needed a new cable for the TV

I needed a HDMI cable that would stretch across the living room without crackling the signal. The one I picked was the right length and the picture is clean with no flicker. It was in the box the day after I ordered and the packaging was sensible. Everything about it was what I wanted from the start.

Matthew K.
3 people found this helpful

really pleased with my trainers

Honestly my trainers arrived a day early and they look exactly like the photos, which is more than I can say for the last pair I bought online. The sizing guide was spot on for me. I'd been worried about ordering trainers blind but it was really easy to pick a size and send back if needed. Packaging was tidy and there was no faff at all. Will definitely be ordering from here again!

Shannon L.
3 people found this helpful

Bought the replacement seal kit

Bought a replacement seal kit for our pressure cooker and it was the right fit, which was the main thing. The price was a bit more than I could find on the big marketplaces, about a pound or two more once postage was added. Delivery took four working days and the box came with a bit of crushed packaging but nothing inside was damaged. I would probably check elsewhere first next time, though I am not unhappy with it.

Hannah H.
1 person found this helpful

Quicker than my old shop

Compared to the other site I usually use this was way quicker to check out, no faff with logging in. Delivery turned up the next day which is a win. Only thing is the price was a tiny bit higher on this one but not by loads.

Freya W.
0 people found this helpful

Tried a few places first

I had compared three other sites before settling on this one for a set of picture frames, and the price here was the most reasonable. The frames arrived with the glass intact and the hanging hardware was included, which the others did not offer. Delivery took a little longer than I hoped, about four working days, but that was in line with what the site said. Happy enough with the result.

Gemma N.
1 person found this helpful

Sorted, would order again

Honestly the quickest I have had a order from a site like this. The product pages list the exact specs properly and I knew what I was getting before I paid. Delivery arrived the next working day and the box was tight and undamaged. Price is about where you would expect for the brand, no complaints there at all.

Sarah M.
2 people found this helpful

needed new bedding for the spare room

We had guests coming for a fortnight and the spare room bedding was looking very tired, so I went looking for a new set. The duvet cover and pillowcases I chose came in quite promptly and the fabric is lovely and soft. The sizes matched the labels exactly which I was glad of. The only thing is the price was a touch above what I had seen elsewhere, though I suppose the quality justifies it somewhat. Happy with it.

Helen S.
0 people found this helpful

Chair arrived with a scuff

The first thing I noticed when the chair arrived was a small scuff on one of the armrests, which I did not expect given how carefully it had been described on the site. I contacted them and the reply took almost four days to come back, which was rather slow. They did arrange a replacement cover eventually but the wait was a bother. The chair itself is comfortable enough once it's in the room.

Helen B.
0 people found this helpful

needed a last minute birthday gift

I needed a present for my brother's birthday and the gift delivery option meant I could get it there without a trip to town. The gift wrap wasn't quite what the picture showed, a bit plainer, but it still looked nice. Delivery came in about a day and a half which was fine for the timing. The tracking updates were a little delayed on the day though so I was checking the app a lot.

Aisha H.
6 people found this helpful

needed a new laptop bag

My old bag split down the seam so I needed something sturdy for work. I wanted one that would fit a 15 inch laptop and the description was clear on that. It arrived well packed, the zips work smoothly and there are enough pockets for chargers and notebooks. Feels like it will last me a good while.

Sophie T.
1 person found this helpful

Better than the big chain

Compared with the big chain I usually grab bits from, this was much easier to find what I wanted and the sizing guide was actually useful. First order here and I was a bit wary but the tracking updates were spot on. Delivery came the next morning. Would happily order again.

Connor S.
2 people found this helpful

Reply took a while

Sent them a message about a delivery window that did not match what the checkout said. The reply came back three days later, and by then the slot had already been moved again without me being told. Sorted in the end but I had to chase it. The prices are about what you would pay elsewhere, nothing special.

Carl N.
1 person found this helpful

first order, a pair of running leggings

I bought a pair of running leggings as my first order here after seeing them on a friend's Instagram. The site was easy to use on my phone and the size guide actually matched what I got. Delivery took three days and it came in a little paper bag rather than a box, which I liked. The fabric is thick and doesn't go see-through when I squat, which was my main worry. Would order from them again.

Evie W.
2 people found this helpful

Been ordering here for years

This is the site I've used for nearly ten years, mostly for garden supplies and the odd kitchen bit. The checkout has changed a few times but it still does the job and my saved details are always there. Last month I ordered a set of plant pots and they came without a single crack, packed in proper cardboard. Prices have crept up a little, though they're still fair. I'd happily keep ordering from them.

Pauline P.
1 person found this helpful

Better than the old place

Compared with the shop I used before, this is quicker to reorder from, my usual items are saved and I just tick them off. Been buying from them for years now.

Jacqueline S.
1 person found this helpful

A good printer cartridge at a fair price

I ordered a replacement printer cartridge after I'd carefully checked the model number against the one in my printer. The page was clear and I found it without any trouble. It came two working days later, and it fitted and printed without a single streak. The only small niggle was that the delivery note arrived separately by email, which I found a little unusual.

Steven P.
1 person found this helpful

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About puffingmaster

com. The site is a direct point of contact for shoppers who prefer to browse and buy from home rather than in a physical store. Readers wanting to share their experience of the brand can find and write reviews on this page.

Because the business trades primarily online, its customer relationship depends on the clarity of its product listings, ordering process and returns handling. Customers judging the company are best placed to weigh those aspects against their own needs, and this page collects their views in one place.

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Online shopping | Electronics

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