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84%Would buy again

Ordering
Service
Price
Delivery

This score is based on 19 real reviews

Reviews (19)

Needed a replacement fast

Needed a replacement charger for the work laptop after mine packed in on a Monday and I had a client call on Wednesday. Found it on the site, ordered it at lunch and it turned up Wednesday morning. Checkout was quick and I didn't have to make an account. Only thing was the confirmation email went to spam for a bit.

Ryan M.
1 person found this helpful

cheaper than the high street

Compared it with the big supermarket website for the same printer ink and this was about a fifth cheaper once delivery was added on. Ordering took a few minutes and the box arrived well packed. Nothing to complain about. Will keep checking here first from now on.

Jack R.
3 people found this helpful

dearer than elsewhere

Compared with another retailer I use, the same garden lights were noticeably dearer here, even allowing for delivery. The lights themselves are well made and arrived in good order. The ordering process was straightforward and I had no difficulty finding what I needed. The extra cost is the only real reason I'd look elsewhere next time.

David W.
0 people found this helpful

Needed a new kettle

I needed a new kettle after the old one gave up, and this seemed the most sensible place to look for one. The kettle I chose was a little more than I'd hoped to spend but it does the job well. Delivery was prompt and the box was undamaged. The site was perfectly easy to follow, though the filter options could be clearer. I'd order from them again.

Colin S.
0 people found this helpful

Careful and courteous

The detail that struck me most was how carefully the cushions were packed, with each one wrapped separately. I did have a question about the fabric and the reply came the next morning, which I was grateful for. The website is clear to navigate and I found what I wanted without difficulty. I'd happily order from them again.

Wendy O.
1 person found this helpful

Needed a new kettle

I needed a replacement kettle as my old one had stopped working altogether, and I wanted something that would last. The site was clear to use and the kettle arrived well packed in good time. Everything was as described and I've been using it daily without any trouble. I'm pleased I chose this and I'd happily order from them again.

Elaine M.
1 person found this helpful

Best of the three I checked

I had a look at three sites for a set of kitchen scales and this one came out on top for price and reviews. The scales arrived in a day and work well. Setting up the account took a minute. Would order again without checking elsewhere.

Jade W.
1 person found this helpful

Reliable every time

I've been ordering the same bedding set from them for about six years now and it's always the first thing I check when I'm topping up. The site is easy to use once you've got your account set up and I like that they remember my sizes. Delivery has been spot on almost every time, just the odd day late around Christmas. Happy to keep going back.

Stephanie T.
2 people found this helpful

Decent first try

Got a set of kitchen utensils as my first order and they were decent for the money. Delivery came a day after it said it would. Checkout was simple enough. Would probably try again.

Stephanie M.
2 people found this helpful

needed a birthday present

Needed a last minute birthday present for my sister and this was the quickest option. The gift I picked was the right colour and came wrapped. Checkout was dead easy. Only thing was the delivery was a day later than it said, but still ok.

Hannah N.
1 person found this helpful

nothing like the photos

Compared to the other site I usually use these were way off, the photos made them look much thicker. Ordering was fine and checkout had no issues. Delivery was quick but the quality is not what I expected. Pretty annoyed about it tbh.

Ryan J.
1 person found this helpful

Sorted, would use again

Brilliant, got my hose reel in two days and it works a treat. Easy checkout on the app. Price was decent. No complaints at all, will order from here again.

Alex C.
1 person found this helpful

good value and quick

Honestly one of the better places I've bought from for the money, the garden hose reel I got was sturdy and the price was lower than anywhere else I looked. Ordered on a Friday and it was with me on Monday. The site let me compare sizes without any fuss. Would buy from them again.

Victoria D.
3 people found this helpful

First order went smoothly

Bought a pair of running trainers as my first order here and the whole thing was really simple. The delivery came in a day and the trainers fitted just like the size guide said. Prices seemed fair compared with the big names. Glad I gave it a go.

Joshua M.
7 people found this helpful

Quick and easy

Ordered a phone case on a Friday night and it was at mine by Monday, which is quick. The app was easy to use and the checkout didn't make me jump through hoops. Price was good too, cheaper than the other places I looked at. Would order again for sure.

Mia W.
12 people found this helpful

Trainers sorted

Ordered a pair of running trainers before the weekend and they arrived quick. Fit was spot on, no complaints. Checkout took two mins on my phone. Would get them again.

Jamie S.
1 person found this helpful

parcel came in a bit odd

Ordered a set of picture frames and the box arrived with one corner squashed, which was annoying but the frames themselves were fine. Took about four days to turn up which is fine. Sizing on the site was a bit vague though so I had to measure twice. They did say it was in stock when it wasn't so that was a bit of a faff. Would probably order again if I needed something small.

David T.
0 people found this helpful

Not as good as amazon

Compared to amazon this was way slower. Ordered a phone case and it took nearly a week to arrive when amazon would have had it next day. The case was ok but the corner was a bit scuffed when it turned up. Tried to send a message about it and the reply took three days. Price was about the same as amazon but I'd just go back to amazon next time honestly. Not really worth the hassle for me.

Nadia R.
5 people found this helpful

Bought the drill set

Bought a cordless drill set from them and the price was a good bit under what I'd seen elsewhere for the same kit. The batteries and charger arrived in one box and everything worked straight away. Ordering was quick and the tracking was accurate. Good value for a regular DIY job.

Simon C.
6 people found this helpful

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About PRC Direct

uk. The company operates as a direct-to-customer business, selling its catalogue to shoppers across the UK over the internet. Customers use the site to browse and order items for home and personal use, with the brand presenting its offering through its own online store.

Readers who want to learn more about the company's product lines, ordering process or delivery options can visit the website directly. Reviews on this page give shoppers a place to share their experiences of ordering from PRC Direct and of the service they received.

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Online shopping | Homeware | Electronics

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