84%Would buy again
The detail that struck me most was how carefully the cushions were packed, with each one wrapped separately. I did have a question about the fabric and the reply came the next morning, which I was grateful for. The website is clear to navigate and I found what I wanted without difficulty. I'd happily order from them again.
Read moreCompared to amazon this was way slower. Ordered a phone case and it took nearly a week to arrive when amazon would have had it next day. The case was ok but the corner was a bit scuffed when it turned up. Tried to send a message about it and the reply took three days. Price was about the same as amazon but I'd just go back to amazon next time honestly. Not really worth the hassle for me.
Read moreOrdered a set of picture frames and the box arrived with one corner squashed, which was annoying but the frames themselves were fine. Took about four days to turn up which is fine. Sizing on the site was a bit vague though so I had to measure twice. They did say it was in stock when it wasn't so that was a bit of a faff. Would probably order again if I needed something small.
Read moreCompared with another retailer I use, the same garden lights were noticeably dearer here, even allowing for delivery. The lights themselves are well made and arrived in good order. The ordering process was straightforward and I had no difficulty finding what I needed. The extra cost is the only real reason I'd look elsewhere next time.
Ordered a set of picture frames and the box arrived with one corner squashed, which was annoying but the frames themselves were fine. Took about four days to turn up which is fine. Sizing on the site was a bit vague though so I had to measure twice. They did say it was in stock when it wasn't so that was a bit of a faff. Would probably order again if I needed something small.
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uk. The company operates as a direct-to-customer business, selling its catalogue to shoppers across the UK over the internet. Customers use the site to browse and order items for home and personal use, with the brand presenting its offering through its own online store.
Readers who want to learn more about the company's product lines, ordering process or delivery options can visit the website directly. Reviews on this page give shoppers a place to share their experiences of ordering from PRC Direct and of the service they received.
