89%Would buy again
I've been ordering from them for about six years and this is the wool coat I bought last autumn. It's still holding its shape and the buttons haven't come loose, which is more than I can say for the last one I had from elsewhere. Delivery was fine, came in a sturdy bag and no fuss with the returns when I wanted a different size.
Read moreOrdered a pair of trousers on my phone while waiting for a train and they've ended up being a lot thinner than the photos showed. The waist is also a size bigger than the label says. I emailed and got a reply after three days which was slow. Returns is a faff because you have to print a label yourself. Would not bother again for trousers.
Read moreI'm always after value and I know the cheaper sites can be a gamble, but I'd rather pay a bit more and get something that fits. This dress cost more than the supermarket equivalent but the cut is much better and the fabric has held up after six months of weekly wear. The delivery was quick, the returns process is straightforward, and the customer team replied within a day when I had a question…
Read moreI started a new job and needed a few smart tops that didn't look like I'd borrowed them from my mum. Ordered three blouses on a Friday night and they came the following Wednesday, which was fine. Two of them fit well but the third is a touch boxy around the shoulders, so I've sized down for the next order. The fabric is nice and doesn't crease much in the bag or on the train.
I needed something nice to wear for my birthday dinner and most of what I'd found was basically see through. Ordered this top on the Tuesday and it came Friday, which was quick. The fabric is a bit thin so I'd wear a cami underneath, and the sleeves are shorter than the pic made them look. Still a nice top though.
I bought a knitted cardigan as my first order and it arrived in good time. The colour is slightly darker in real life than on screen but it still looks nice. The only annoying bit was the returns form, which asked for way more details than I expected, but the refund came through without any trouble.
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Pixie Girl is an online retailer of women's clothing, footwear and accessories, with a particular focus on dresses, going-out wear and occasionwear. The brand's collections are built around feminine silhouettes, bold prints and seasonal edits, and it presents its ranges through a website and social media channels. The store is aimed at young women who want fashion-led pieces for nights out, parties and everyday styling.
Pixie Girl sells directly to customers through its own website, where shoppers can browse by category, size and occasion before checkout. The company is known for its size-inclusive approach and for its customer service channels, which handle orders, returns and exchanges.
