89%Would buy again
I've been ordering from them for about six years and this is the wool coat I bought last autumn. It's still holding its shape and the buttons haven't come loose, which is more than I can say for the last one I had from elsewhere. Delivery was fine, came in a sturdy bag and no fuss with the returns when I wanted a different size.
Read moreOrdered a pair of trousers on my phone while waiting for a train and they've ended up being a lot thinner than the photos showed. The waist is also a size bigger than the label says. I emailed and got a reply after three days which was slow. Returns is a faff because you have to print a label yourself. Would not bother again for trousers.
Read moreI'm always after value and I know the cheaper sites can be a gamble, but I'd rather pay a bit more and get something that fits. This dress cost more than the supermarket equivalent but the cut is much better and the fabric has held up after six months of weekly wear. The delivery was quick, the returns process is straightforward, and the customer team replied within a day when I had a question…
Read moreOrdered a pair of trousers on my phone while waiting for a train and they've ended up being a lot thinner than the photos showed. The waist is also a size bigger than the label says. I emailed and got a reply after three days which was slow. Returns is a faff because you have to print a label yourself. Would not bother again for trousers.
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Pixie Girl is an online retailer of women's clothing, footwear and accessories, with a particular focus on dresses, going-out wear and occasionwear. The brand's collections are built around feminine silhouettes, bold prints and seasonal edits, and it presents its ranges through a website and social media channels. The store is aimed at young women who want fashion-led pieces for nights out, parties and everyday styling.
Pixie Girl sells directly to customers through its own website, where shoppers can browse by category, size and occasion before checkout. The company is known for its size-inclusive approach and for its customer service channels, which handle orders, returns and exchanges.
