84%Would buy again
First time with this lot and it's already better than the place I had before. My old provider made me wait ages for a reply, but here the claim for my dog's ear infection got an answer within a day. Good stuff.
Read moreBeen with them for years on my terrier and the renewal is always simple. This year the claim for his knee took a while because they asked for more paperwork from the vet, which dragged on for about three weeks. It did get paid in the end, but I'd have liked it quicker.
Read moreI went for the lifetime cover for my cat Mabel, after comparing a couple of other policies that capped claims each year. The price was a bit more than the basic option but the cover runs as long as she does. When she needed a dental operation last winter, the claim was sorted in under a fortnight and the payment landed in my account without me having to chase anyone.
Read moreGood cover for my dog and the price is about right for what you get, nothing to complain about on that front. The claim form on the site is a bit clunky though, it kept timing out when I uploaded the vet invoice and I had to start again. Once it went through it was paid fine.
Compared this against a few cheaper policies for my cat and this one came out a bit more, though the cover is wider on the vet fees. Claim for her ear infection was paid without fuss and the documents came through straight away. Worth it for me, though not the bargain it first looked like.
We needed something sorted before our rescue lurcher came home, as the rehoming charity asked for proof of cover. The price came out sensible for what it covers. The only small thing was that the renewal reminder came a few days later than I expected, but the policy itself has been fine.
Took out the cover for my pup on my phone late one night and it was done before I got to bed. Happy with it so far, only hiccup was a bit of a wait for the confirmation email but fine.
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Petwise is an online provider of pet insurance that covers dogs, cats and other companion animals in the United Kingdom. Its policies are arranged and managed through the company's website, where customers can request a quote, adjust their cover and make a claim. The business is aimed at pet owners who want to spread the cost of veterinary treatment, from routine care to unexpected illness and accidents.
Customers can choose between levels of cover, and the company's policy documents set out what is included, what is excluded and how claims are assessed. Petwise is known for handling its insurance entirely online, with no physical branches for customers to visit.
