85%Would buy again
I have been buying from them since they first started, and the order process has never changed in a way that bothers me. The cardigans keep their shape and the wool does not bobble like the ones from the high street. When I phoned about a missing button, a lady sorted it out the same afternoon. I have recommended them to my daughter and she is hooked too.
Read moreCompared with buying the same blouse in a shop, this one felt much thinner and the buttons are already loose after two washes. The photos made it look more structured than it is. I contacted them about it and the reply took four days. Refund was processed without fuss, but I won't be ordering again.
Read moreFour years now and I have never had a bad order from them. The wool skirts hold their shape through washing and the cashmere cardigans still look new. Customer service answered my last query the same day, which I appreciated. Sizing has stayed consistent across the range. The only small thing is that some lines sell out quickly so you have to watch for restocks. I'd happily keep buying from them.
Read moreI have been buying from them since they first started, and the order process has never changed in a way that bothers me. The cardigans keep their shape and the wool does not bobble like the ones from the high street. When I phoned about a missing button, a lady sorted it out the same afternoon. I have recommended them to my daughter and she is hooked too.
I was rather pleased that the parcel arrived the very next working day, which I did not expect at all. The cotton bags they sent were sturdy and well finished, and the packing slip was tucked neatly inside. I would happily order from them again.
Honestly really good for the money, the hoodie is thick and the zip works smoothly. Ordered Monday, got it Wednesday. Colour matches the pictures. Would get another one in a different colour for sure, the grey one is already getting loads of wear. Checkout didn't glitch once which is more than I can say for some sites.
Got the gift set for my mum's birthday and it was spot on. Easy to order on my phone while waiting for the bus. Arrived before she was expecting it, which made the day.
Ordered the denim jacket on Tuesday night and it arrived Friday. Fit is spot on, slightly oversized which is what I wanted. Checkout was quick, saved my card, no faff. Really happy, already eyeing the matching jeans!!
Bought a linen top for a wedding and it's just right, soft and not see through. Ordering was quick and it came in a little paper bag. Really happy with it.
Compared with my usual shop, I found the cut of the trousers far more forgiving, and the waistband sits exactly where it should. The fabric is pleasant and doesn't crush. The team were helpful when I asked about alterations. Delivery came promptly and the parcel was neatly wrapped. I'm very glad I tried them.
I needed a decent rain jacket for walking the dog and this one has been ideal. The seams keep the wet out and the hood sits well. Ordering was simple and I received a helpful confirmation with the dispatch date. Delivery arrived on the day promised. I was glad to find something sensible at a fair price.
I needed a school blazer for my son that wouldn't break the bank and this fit the bill. The fabric is sturdier than I expected for the price. Ordering was straightforward and I got a size email reminder which helped. Delivery was tracked and on time. Very sensible, I'd buy from them again.
Bought the cropped cardigan last week & it's so cute, really soft and goes with everything I own. Got it in a couple of days, which was quick. Already eyeing up another one lol.
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com. The brand is known for its focus on everyday dresses, tops and tailoring designed for work, weekends and occasion wear. Its clothing is sold to shoppers who prefer a curated selection of contemporary pieces rather than a broad general marketplace.
The company operates entirely online, with customers ordering through its website and receiving parcels delivered to addresses across the UK. Customers who wish to return or exchange items can contact the brand's customer service team through the contact details listed on its site.
