85%Would buy again
I have been buying from them since they first started, and the order process has never changed in a way that bothers me. The cardigans keep their shape and the wool does not bobble like the ones from the high street. When I phoned about a missing button, a lady sorted it out the same afternoon. I have recommended them to my daughter and she is hooked too.
Read moreCompared with buying the same blouse in a shop, this one felt much thinner and the buttons are already loose after two washes. The photos made it look more structured than it is. I contacted them about it and the reply took four days. Refund was processed without fuss, but I won't be ordering again.
Read moreFour years now and I have never had a bad order from them. The wool skirts hold their shape through washing and the cashmere cardigans still look new. Customer service answered my last query the same day, which I appreciated. Sizing has stayed consistent across the range. The only small thing is that some lines sell out quickly so you have to watch for restocks. I'd happily keep buying from them.
Read moreCompared to the big high street brand I usually get, these trainers feel a bit cheap. The sole isn't as grippy and the colour looked brighter online. They're fine for casual use. Delivery was quick though.
I needed a proper winter coat as my old one had given up after years of wear. I know my wool and this one feels a little thinner than I'd hoped for the price, which is the main reason it's not a five from me. The lining is decent and the cut is flattering. Returns were a bit fiddly to arrange but it did get sorted in the end.
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com. The brand is known for its focus on everyday dresses, tops and tailoring designed for work, weekends and occasion wear. Its clothing is sold to shoppers who prefer a curated selection of contemporary pieces rather than a broad general marketplace.
The company operates entirely online, with customers ordering through its website and receiving parcels delivered to addresses across the UK. Customers who wish to return or exchange items can contact the brand's customer service team through the contact details listed on its site.
