85%Would buy again
I have been buying from them since they first started, and the order process has never changed in a way that bothers me. The cardigans keep their shape and the wool does not bobble like the ones from the high street. When I phoned about a missing button, a lady sorted it out the same afternoon. I have recommended them to my daughter and she is hooked too.
Read moreCompared with buying the same blouse in a shop, this one felt much thinner and the buttons are already loose after two washes. The photos made it look more structured than it is. I contacted them about it and the reply took four days. Refund was processed without fuss, but I won't be ordering again.
Read moreFour years now and I have never had a bad order from them. The wool skirts hold their shape through washing and the cashmere cardigans still look new. Customer service answered my last query the same day, which I appreciated. Sizing has stayed consistent across the range. The only small thing is that some lines sell out quickly so you have to watch for restocks. I'd happily keep buying from them.
Read moreFirst time ordering so I went through the size guide three times before I trusted it. The jumper I got fits pretty much exactly how the chart said it would, which was a relief. Delivery took a bit longer than the site suggested, about five working days, and I did have to chase one email about the tracking, but otherwise it was a smooth first experience and I'd be happy to order again.
Four years now and I have never had a bad order from them. The wool skirts hold their shape through washing and the cashmere cardigans still look new. Customer service answered my last query the same day, which I appreciated. Sizing has stayed consistent across the range. The only small thing is that some lines sell out quickly so you have to watch for restocks. I'd happily keep buying from them.
The fit on the chinos is what got me. I tried three other places before this and the waist sat right first time. Stitching looks sturdy. Delivery was a day later than the estimate but nothing serious.
I needed something to wear to my sister's engagement party with about two weeks' notice. The dress came in time and the colour matched the photos. The returns process looked a bit fiddly on the site though, so I kept it.
Really good, and I say that as someone who knows her fabrics. The linen shirt has a nice weight to it and the stitching on the seams is tidy. They don't charge silly prices for what you get, though I did find the same cut a bit cheaper elsewhere once. Packaging was simple and it arrived in good condition. Happy with it and would buy from them again.
I've been sewing for years so I notice seams and hems straight away. The midi skirt I ordered has a neat lining and the pleats hold their shape after a wash. The waistband is a touch tight on me though, so I sized up in the next order and that worked fine. Price is fair for what you get.
Compared with the big name jumper I usually buy, this one cost a fair bit less and the knit is nearly as thick. The sleeves are a bit shorter than I'd like, so I'd check the measurements first. For the money it's a good buy.
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com. The brand is known for its focus on everyday dresses, tops and tailoring designed for work, weekends and occasion wear. Its clothing is sold to shoppers who prefer a curated selection of contemporary pieces rather than a broad general marketplace.
The company operates entirely online, with customers ordering through its website and receiving parcels delivered to addresses across the UK. Customers who wish to return or exchange items can contact the brand's customer service team through the contact details listed on its site.
