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Mobile Phones Direct

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94%Would buy again

Ordering
Service
Price
Delivery

This score is based on 18 real reviews

Reviews (18)

Been buying from them for years

I have bought from this site for years and they've never let me down. Ordered my usual battery and it came the next morning in the same protective packaging as always.

Graham T.
1 person found this helpful

sim swap was cheaper than the high street

Compared to the networks charging for a replacement sim, this was free to get and only cost the postage. I know phones well so I checked the sim size against mine before ordering and it matched. Arrived quick.

Jonathan L.
1 person found this helpful

Great value for a new handset

Checked three different sellers before deciding and this one came out the cheapest for the model I wanted with the warranty included. Delivery came the next day and the phone was in perfect condition with the protective film still on. The best value I could find, so no regrets.

Harjit B.
2 people found this helpful

Quick trade in

Sent in my old phone for trade in and the offer was higher than what I'd seen anywhere else. Put it in a box, sent it off and got paid a few days later.

Daniel J.
1 person found this helpful

Better than my old supplier by a long way

Compared to the shop I had been using for years, this site makes the handset choices far easier to understand, and the prices are roughly the same or a little lower. My order arrived quickly and the phone was exactly as described. I found the whole process very clear and I was glad of it.

Julie H.
0 people found this helpful

needed a spare phone for the holiday

We were going away for two weeks and my wife wanted a backup phone in case hers got lost. I compared a few places and this was the cheapest for a basic handset with a pay as you go sim included. It arrived in two days and was ready to use straight away.

Jonathan S.
1 person found this helpful

Wireless pad arrived fine

Ordered a wireless charging pad on my phone during a break and it was about £8 cheaper than the other places I looked at. It took four days to arrive which is a bit longer than they said, but the tracking was accurate so I wasn't worried. It charges my phone okay though it gets a bit warm if I leave it on for hours. Packed well and no damage. Would order again.

Joshua S.
1 person found this helpful

same as always, quick and reliable

I've been ordering my accessories from them for about six years now and nothing has changed for the better or worse. Compared to the new online sellers who pop up, they are still a bit more expensive on cases but the delivery is always next day. My last order arrived fine. A little pricey but I keep coming back for the reliability.

Michael M.
0 people found this helpful

bought a wireless charging pad

First time ordering a wireless charging pad from here and I went for the simple black one. It charges my phone fine on the bedside table, though it's slower than the plug in ones. The box arrived in good shape and the delivery was quick.

Caitlin R.
2 people found this helpful

Got a screen replacement kit

Bought a screen replacement kit for my cracked phone as I'd never fixed one before. The kit had the right tools in it and the instructions were clear enough, though the adhesive strip was a bit fiddly to line up. Took me about an hour and the screen works. Delivery came in two days, packed well, and I'd buy from them again.

Ruby C.
1 person found this helpful

Cheaper than the networks but a bit slow

Best price I could find for a sim free plan and the monthly cost is clearly laid out. The only thing is the activation took about a day longer than the email said, so I had to wait to use my new number. Otherwise fine for the money.

Aaron D.
2 people found this helpful

Better than buying from the big shop

Compared to the phone shop on the high street this was about £40 cheaper for the same charger and cable bundle. Delivery took two days which is fine. The packaging was a bit flimsy but nothing was damaged.

Jack A.
4 people found this helpful

Needed a charger fast after mine broke

My old charger died on the Friday night and I needed something for the work phone first thing Monday. Ordered on the Sunday expecting it by Monday but it said dispatch in 3 to 5 days. Waited four days and it arrived on the Thursday, so it was no use for the Monday like I needed.

Jodie M.
1 person found this helpful

got a case and screen protector

Bought a clear case and a tempered glass screen protector as my first order here. The protector went on crooked but the case fitted perfectly and the box came quickly.

Callum C.
2 people found this helpful

best place for a refurbished handset

Go with them. I looked at three other sellers and this was the only one listing the battery health and warranty length upfront. Ordered on a Tuesday, arrived Thursday, tested it straight away and it's spot on.

Danielle P.
2 people found this helpful

The trade in price was higher than the others

The trade in value they offered for my old phone was about £30 more than the two comparison sites I checked, which is what made me pick them. I sent it in using the free label and they confirmed receipt within a day. The payment hit my account two working days later. Everything was clear from start to finish and I had no questions to ask anyone. Would sell to them again.

Shannon V.
0 people found this helpful

First order was easy

The first thing I noticed was how quick the checkout was, I didn't have to make an account to buy. My order for a new phone case and a cable came in the next day. Really happy with it so far and I'll probably order again when I need a new charger.

Jodie W.
2 people found this helpful

sim card sorted quickly

I needed a replacement SIM after mine stopped working and I was rather dreading the process. The ordering was straightforward and the instructions for activating it were clear enough for someone like me who isn't very confident with technology. My daughter helped me set it up but I think I could have managed on my own. The card came in a plain envelope within three days and the whole thing was far less bother than I expected.

Julie R.
1 person found this helpful

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About Mobile Phones Direct

Mobile Phones Direct is an online retailer based in the United Kingdom that sells mobile phones, SIM-free handsets and related accessories. The business sells its devices through its website, where customers can compare models and choose between new and refurbished handsets from a range of manufacturers. Its customers are people who want to buy a phone without a contract and who prefer to order from home rather than visit a high street shop.

The company ships orders directly to the customer and offers a returns process for handsets bought through its site. It sells primarily to individual consumers in the UK, with its product listings and customer service written for a British audience.

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Categories for Mobile Phones Direct

Telecom | Mobile & telephone | Online shopping

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