Mistral

Compared with the usual high street outlet, the prices here were noticeably lower for the same spec of hand tools, and the descriptions were more accurate about weight and size. I've bought from the bigger sites for years and rarely bother to check reviews now. Delivery was tracked and arrived a day early, packed in plenty of padding.

Compared with the high street chain I used to go to for garden tools, the prices here are a good deal lower for what looks like the same spec. I bought a border fork and a hand trowel. The descriptions were accurate about weight, which I did not expect. I'm pleased with the purchase and I'd happily go back.

I needed a warm coat for the school run and didn't want to spend much. Found a padded jacket here with a decent price tag and free delivery over a set amount. It arrived in three days, fits fine, and the zip works. Sensible buy.

I needed something for my nephew's birthday that would arrive before the weekend, and I was panicking. Found a board game on the site at lunchtime, ordered, and it turned up Saturday morning. Brilliant, he was thrilled.

My old kettle finally gave up, so I needed a replacement quickly. I compared a few places and this one had the best price for the model I wanted. Ordered on Tuesday, it came Thursday, and it's already boiling away on the counter.

Compared with the bigger online stores I usually check, the prices on the cordless screwdriver set were clearly lower, and the listing gave proper details about the torque and battery. I like being able to see the spec before buying. The order came in two days, well packed. Less faff than the other places.

Really pleased with this, first time ordering and it was simple to sign up and check out. The item turned up two days later and worked straight out of the box. Would order again.

Honestly the best bit was the courier tracking, I could see the van on the map literally three streets away. Ordered a pair of gym bags on my phone in the queue at Costa, they arrived Thursday like they said. Checkout was dead easy, saved my card so it took about ten seconds. Would order again no bother.

The packaging was rather well done, the items arrived wrapped in tissue and nothing was damaged, which I did appreciate. My only reservation is that delivery took five working days when the site had suggested two or three, and I did ring them once to ask where things had got to. The reply was polite and sorted, though it was a little slow in coming back to me.

I ordered a set of desk lamps, my first time with them. The lamps themselves are nice and bright, but delivery took five working days when the page said two, and nobody told me why.

Honestly the price was the main reason I went with them, a mattress topper for less than I'd expected. Ordering was simple and the parcel came in two days. The only niggle is the returns form, it asked for my order number three times and I had to ring to sort it. Otherwise no complaints with the product.

I bought a pair of wireless earbuds as my first order here after reading about them on a forum. They arrived in three days and the sound is better than my old pair, which is all I wanted. Checkout was quick and I got a confirmation email straight away. Would order again.

The first thing I noticed was the very clear product photos, which made choosing a garden trowel and fork set simple for me. Ordering was straightforward and the price was fair for the quality. The delivery window was longer than I'd hoped, arriving four days later than the estimate, and the tracking updates were sparse in between. The set itself is sturdy and well made, so I'm not too bothered, but I did expect better on timing.

I've been using cordless drills for years and the one I bought here is exactly the model I was after, the battery and chuck are the same spec as the ones I've used at work. The price was lower than the big retailers and the order came next day. Well packed, no damage. Happy customer.

I've used this site for about six years, and compared with the place I went to before, the service has slipped. Prices here are a bit higher for the same brand of printer ink, and a return I made last month took nearly two weeks to be refunded. Nothing dramatic, but I find myself checking the other sites first now.

I needed a replacement set of spark plugs for the van, and I've been ordering from this site since they started. Knew exactly what I was getting and the part numbers matched the fitting list. Order arrived the next morning, and the price was competitive as usual. Dependable.

This is the cheapest I've seen for a decent set of bike lights, and they're bright enough for my commute. Delivery was quick and the parcel was packed well. Worth the price, no complaints, I'd buy from them again for other bits.

Just wanted to say the order was spot on, bought a phone case and it turned up before I'd even finished my tea. Checkout worked first time on my phone, no faffing about. Exactly as pictured. Would use again.

I bought a pack of storage boxes, the most useful thing I've bought all year for the money. Checkout was quick and the price was lower than the big chains. They turned up in three days, a bit squashed on one corner but nothing broken. Really good value.