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89%Would buy again

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This score is based on 19 real reviews

Reviews (19)

needed a new kettle

My old kettle finally gave up, so I needed a replacement quickly. I compared a few places and this one had the best price for the model I wanted. Ordered on Tuesday, it came Thursday, and it's already boiling away on the counter.

Amber W.
1 person found this helpful

Took a bit longer than I'd like

The packaging was rather well done, the items arrived wrapped in tissue and nothing was damaged, which I did appreciate. My only reservation is that delivery took five working days when the site had suggested two or three, and I did ring them once to ask where things had got to. The reply was polite and sorted, though it was a little slow in coming back to me.

Sandra H.
0 people found this helpful

Good value, one small thing

Honestly the price was the main reason I went with them, a mattress topper for less than I'd expected. Ordering was simple and the parcel came in two days. The only niggle is the returns form, it asked for my order number three times and I had to ring to sort it. Otherwise no complaints with the product.

Thomas E.
1 person found this helpful

a small annoyance with the delivery

The first thing I noticed was the very clear product photos, which made choosing a garden trowel and fork set simple for me. Ordering was straightforward and the price was fair for the quality. The delivery window was longer than I'd hoped, arriving four days later than the estimate, and the tracking updates were sparse in between. The set itself is sturdy and well made, so I'm not too bothered, but I did expect better on timing.

Carol N.
1 person found this helpful

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About Mistral

com. The company sells a range of consumer goods to customers who shop from home and order through its digital storefront. Its website is the main point of contact for customers placing orders, browsing products and managing their purchases.

Customers interact with the brand primarily through the online store, where product information and ordering are handled in one place. Readers who wish to share their experience of buying from Mistral can read existing reviews and add their own on this page.

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Online shopping | Fashion

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