90%Would buy again
My old one had finally given up after years of use, so I needed something that would hold up and do the job properly. I know this area well and I was fussy about the details. What I got was exactly right for what I asked for, the booking process was clear and the staff explained everything without making me feel silly for asking. Would happily use them again for the next round.
Read moreSigning up was a nightmare, the form kept timing out and I had to start again twice. Once I was in it was fine but the first impression was rough. They also took ages to reply when I messaged about it, nearly three days.
Read moreI ordered a replacement cover for my armchair from them last month, which was the item I had been struggling to find elsewhere. The measurements in the guide were clear and the cover arrived well packed and fitted the chair exactly as described. I was very pleased and I have already mentioned them to my neighbour, who is looking for something similar.
Read moreWhat I always notice is how the confirmation emails arrive exactly when they say they will, which after all this time I have come to rely on. I have been with them since they first started and the standard has not slipped. Booking is quick and I have never had to chase anything.
Honestly the thing that got me was how quick the whole thing was, I was on the bus and had it all sorted before my stop. Used the app to top up my account and the money showed straight away, no waiting around or chasing anyone. Would do it again.
Booked it from the train, the app loaded fast and I got a reminder the day before without asking for one. Turned up and it was all done in about twenty minutes, staff were friendly and didn't rush me. Price was what I expected and I've already told my mate about it.
My old one had finally given up after years of use, so I needed something that would hold up and do the job properly. I know this area well and I was fussy about the details. What I got was exactly right for what I asked for, the booking process was clear and the staff explained everything without making me feel silly for asking. Would happily use them again for the next round.
They are the first place I go and I have been a customer for well over ten years now. Booking is simple, the team know my name when I ring and nothing has ever gone wrong that they did not sort out quickly. I would not go anywhere else.
The reminder texts are the bit I didn't expect to like but they come right on time. Booking was quick and the person I saw was lovely and actually explained what she was doing. Honestly feels like the easiest thing I've done all month!
Way better than the other app I was using, which kept logging me out. This one just works and the booking took under a minute on the bus. The service was spot on as well, nothing to complain about really.
I ordered a replacement cover for my armchair from them last month, which was the item I had been struggling to find elsewhere. The measurements in the guide were clear and the cover arrived well packed and fitted the chair exactly as described. I was very pleased and I have already mentioned them to my neighbour, who is looking for something similar.
My sister's wedding was coming up and I needed a booking sorted without a lot of back and forth. I looked at a few places first, and this one was clear about what was included. The day itself went smoothly and everyone seemed happy with how it turned out.
Had twenty minutes on my lunch so I booked the earliest slot straight from my phone and it was confirmed before I'd finished my sandwich. The appointment was just what I wanted, staff were quick and the price was right where I thought it would be. Easy.
If I had to pick one place for this, it would be these, and I compared a few before deciding. The sign-up was straightforward, the team were helpful when I had a question, and the whole thing was done neatly. Nothing needed correcting afterwards.
This is the best option I have found after comparing a good few, and I know the area well from years of doing this myself. Ordering was smooth, the service was careful and they answered my questions without rushing me. Worth every penny for what you get.
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Look Better Online is an online retailer based in the United Kingdom that sells eyewear and beauty products through its website. The company is known for its focus on sunglasses and spectacles, with its range covering frames and lenses for everyday wear as well as style-led pieces. Customers buy directly from the website, and the business operates without a high street presence.
Its customers are shoppers who prefer to order frames from home and compare sizes before they buy. Look Better Online delivers orders across the UK and supports returns through its online process.
