90%Would buy again
My old one had finally given up after years of use, so I needed something that would hold up and do the job properly. I know this area well and I was fussy about the details. What I got was exactly right for what I asked for, the booking process was clear and the staff explained everything without making me feel silly for asking. Would happily use them again for the next round.
Read moreSigning up was a nightmare, the form kept timing out and I had to start again twice. Once I was in it was fine but the first impression was rough. They also took ages to reply when I messaged about it, nearly three days.
Read moreI ordered a replacement cover for my armchair from them last month, which was the item I had been struggling to find elsewhere. The measurements in the guide were clear and the cover arrived well packed and fitted the chair exactly as described. I was very pleased and I have already mentioned them to my neighbour, who is looking for something similar.
Read moreCompared with the place on my high street, this worked out a fair bit less for the same thing, which is why I switched. Signing up took two minutes and the service itself was done properly. Only thing is the reminder emails are a bit much, but I can live with that.
Needed it quick because my appointment was next week and the other place was booked up. The site got me sorted in a few clicks. Only small thing was the confirmation took a bit longer than I expected to land in my inbox, but it came through fine.
Compared with the local alternative, this was a little more expensive, though I did appreciate the care taken with my booking. The process was polite and clear, and the staff were patient when I had questions. The only real drawback is that the price is higher than I would have liked.
I needed a repair done and wanted something that would last, so I went with these rather than the cheapest option. The booking was simple enough and the job was done properly. The price was on the high side for what I paid, but I'd still go back.
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Look Better Online is an online retailer based in the United Kingdom that sells eyewear and beauty products through its website. The company is known for its focus on sunglasses and spectacles, with its range covering frames and lenses for everyday wear as well as style-led pieces. Customers buy directly from the website, and the business operates without a high street presence.
Its customers are shoppers who prefer to order frames from home and compare sizes before they buy. Look Better Online delivers orders across the UK and supports returns through its online process.
