JOURNEY OFFICIAL

Buy from them. I've been ordering the same running shoes for years and this is the cheapest I've found that still ships with the proper tags and boxes. Checkout took a minute and the tracking updated every step of the way. Nothing to complain about, just a solid place to get kit.

Placed an order on the app on my lunch break and it went through first time, which never happens with some sites. I picked a navy polo and it arrived in three days with the tags still on so I could check the fit. The app shows you where the parcel is, which was handy. Price is reasonable for the quality. Would buy from them again.

Got the waterproof rain jacket after comparing a few options, and this one was the best value for the features. The hood is good and the sleeves are long enough. Arrived in a few days and it's already been out in the rain.

Decent kit at a fair price and the site is easy to use. Only niggle is the search filters are a bit clunky, took me a while to find the right size. Delivery was fine.

Needed new black work trousers quick cause my old pair ripped at the knee. Found these and ordered on the phone app, really easy. They came next day which was great. Only thing is the waistband is a bit tight so might size up next time.

What struck me first was how clearly the returns instructions were laid out, which I was grateful for. I sent back a cardigan that was not quite right and the refund reached my account within the week. Ordering itself was straightforward and the packaging was tidy when it arrived.

I needed a proper winter coat for a new job on a site, so I looked at three places before picking this one. The price was in line with the others and the returns policy was clear. The coat is warm and the cut is good for layering underneath, which is what I wanted.

Way quicker than the other app I used, I was checking out in about a minute. The price was a bit higher than what I'd seen elsewhere but the jumper arrived fast and it's nice. Only thing is the delivery slot picker was fiddly on my phone so I had to go back a couple of times.

What I always notice is how the order tracking updates properly at every stage, not just when it's dispatched. I've been a customer for about six years now and they've never once lost a parcel or left me waiting longer than they said. The returns are just as straightforward, a prepaid label comes by email and the refund turns up on my card within a few days of them getting it back. Reliable, that's the word I'd use.

I needed a dress for a wedding at short notice so I ordered from here for the first time. The dress was fine but the colour looked a shade darker than on screen. Delivery took a week, which was longer than I wanted, and I had to chase the tracking twice. It did the job in the end, but I'd think twice before ordering in a hurry again.

Ordered the grey wool jumper last week and it came in two days. Fit is a bit roomy in the arms compared to the size guide but nothing major. Price was fair for what you get. Would order again.

Way better than the other site I was using, which kept showing me the wrong stock levels. Here the item I wanted was actually in and the checkout worked first time. Knows its stuff about the gear I buy.

Compared with the catalogue company I used to buy from, this is dearer for what you get and the stitching on my cardigan came loose after two washes. I've been buying from them for about six years and they used to be better. The returns form was fiddly to find and I had to email twice before anyone replied. I'll probably try elsewhere next time.

The detailed size chart with actual measurements is what made me pick them over two other sites I'd looked at. I checked it against a jumper I already own and it matched. Ordered, paid, and it arrived well packed in a few days. Really pleased with the fit.

I needed a birthday present fast after forgetting about it, so I was after something that would arrive in a couple of days. The item was exactly as shown and the wrapping was nice. Delivery took three days rather than the two they quoted, and the tracking said out for delivery for most of one afternoon. Still happy with it, just wish the estimate had been a bit more accurate.

I would say this is good value for the money, and I have used them a few times now. The order process is straightforward and the confirmation came through promptly. My one reservation is that a pair of trousers arrived a day later than the date given, though they did apologise. I'd use them again.

Bought the blue hoodie in the sale and it's better than the photos. The fabric is thick without being heavy and the zip feels sturdy. Ordered on a Monday and it turned up Wednesday, which was quicker than I expected for the price.

Compared to ordering from the big high street chain, this was quicker and cheaper for the same jacket. First time ordering from them and the checkout was simple, I didn't have to make an account to pay. The size guide matched what I actually got, which I wasn't expecting from a place I'd never used before. Would order again for sure, the emails about my order were clear too.

Ordered a dressing gown for my mum's birthday and it arrived the next day. Quality is lovely and the material feels soft. Checkout was quick on my phone, no faff at all. Will be back.

Great site, really easy to get what I need and checkout took no time at all on my phone. Ordered a pair of walking boots for my son and they turned up the next morning. Happy with everything.