Jollyes

I needed worming tablets for the new puppy and the vet wanted a specific brand. This site had it at a sensible price, and I ordered the bigger pack so I wouldn't run out. The box arrived well packed and the tablets were in date. Good value for what we need every few months.

The UVB bulb is the part I'd point to, because it's the right spec for my bearded dragon and the product page explained the difference clearly. Delivery was on time. The only small niggle is the packaging, which could have been a little more protective, but the bulb itself is fine.

We needed a bigger hutch for our two rabbits, as the old one was getting cramped. Looked at a few options and this one had the right floor space for the money. Delivery came on the agreed day, though the hutch needed a fair bit of assembly. The wood is solid and the rabbits seem happy in it. Good value for a hutch of this size.

The best bit was the cage came flat packed with all the fixings in one bag, which made building it easy. I bought it for my first hamster and it's been great so far. Delivery was quick and I'll definitely be back for bedding.

Ordering the special diet food for our elderly tabby has been a real help, and the staff are very polite on the phone. The food arrives reliably and the portions are sensible for the price. It is clearly well run and I have no complaints at all.

I compared this with the big online pet sellers before ordering and their price on the same tins of cat food was a fair bit lower. First time I've used them so I wasn't sure what to expect. Checkout was quick enough. The delivery took a bit longer than I'd hoped, about four days, and the email saying it had shipped came late. Everything turned up in one piece though.

Honestly the toys are good and my cat loves the feather wand. Delivery was pretty quick, maybe a day slower than I wanted but fine. Would order again, just a bit pricey for what they are.

We needed more seed for the garden birds before the cold weather set in, and I've ordered from here for years. The mix is the same one we always have and the bag came quickly as usual. The loyalty points help a little too. Nothing has changed and that suits us fine.

We needed a new cat litter as our usual one had gone up in price again and we were running low. I compared a few options on different sites first and this came out cheapest for the bag size we get through. The order arrived the next working day in a box, the litter itself was the same brand we normally buy, and the price was a bit under what we'd pay in the local supermarket. Would order again.

Compared with the pet shop in our village, the prices here are noticeably lower for cat food and litter. I was a little wary of ordering online at first, but the order was accurate and the delivery was prompt. I shall continue to use them for our household's regular purchases.

I know my way around aquariums, so I was pleased to find the right test kits and a decent range of filter parts. The product matched the description and I'd buy from them again. Returning one item was slightly more fiddly than it needed to be, as the return label took a while to find in the email. Otherwise a solid experience.

Pricier than the big online pet sellers for the same tins, but the delivery was faster for me. Order came the next day which beat the other site. Ordering on my phone was a bit slow but got there.

I bought a big pack of puppy training pads and the price per pad was lower than anywhere else I looked. They've been great with our new pup. Arrived in two days and the packaging kept them dry. Good value.

First time ordering from here and I checked a couple of other sites first. This was a few pounds cheaper for the same brand of wet cat food, though the delivery took an extra day. Easy enough to sort out and the food was fine.

I bought a padded harness for our older spaniel, who pulls terribly on his walks. It arrived quickly and was packed carefully, which I appreciated. The fastenings are sturdy and the padding is generous, and he seems far more comfortable on the lead now. I'm very pleased with the purchase and grateful for the prompt service.

I bought a large tub of flake food for the goldfish and it has lasted far longer than the small pots I used to get. The price per gram is clearly better. Arrived in good order and the tub seals properly. Sensible buy.

If you're buying dry dog food regularly this is the place to go. I've been feeding my lab the same kibble for years and the prices here beat the pet shops in town by a fair margin. The site is easy to search by breed and life stage, and the subscription saves me remembering to reorder. Delivery has never been late in the time I've used it. Solid all round for regular buyers.

I bought a large dog bed for my bulldog and it arrived looking nothing like the photos on the site. The cover is thinner and the colour is duller, and it flattened within a week. I contacted them and the reply took three days. Not impressed with this one.