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84%Would buy again

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This score is based on 19 real reviews

Reviews (19)

Better than the bigger sites

Compared to the bigger sites I usually use, this one is more straightforward and less cluttered. Didn't have to dig through pages of options to find what I wanted. The process was quick and the details I needed were all in one place. Happy with it.

Luke M.
1 person found this helpful

Not as slick as the rival

Compared to the other site I looked at first, this felt a bit clunky. The checkout kept asking me to log in again and I had to restart twice. Once it went through it was fine, though the confirmation email took a while to arrive, so I was checking my inbox for ages.

Emily H.
0 people found this helpful

checked a few before choosing

I looked at three or four other sites before settling on them, mainly because the price was lower. Signing up took a few minutes and the confirmation came through straight away. The only niggle was that the cancellation option is tucked away in the account settings, so it took me a bit of hunting to find it.

Alex M.
1 person found this helpful

Needed it for a deadline

Needed this sorted before a deadline at work so I was in a rush. Got it set up fine but the reply to my first message took nearly two days which was annoying when I was short on time. Once someone got back to me it was all fine.

Hannah F.
1 person found this helpful

the signing up was a struggle

The first thing I did was try to sign up, and the online form kept rejecting my details until I phoned them. Once I got through the process was fine and the team on the phone were polite. However the whole thing took a good week longer than they said it would and I had to chase them twice. I'm not sure I'd rush to use them again.

Anita K.
1 person found this helpful

Used them for years

Been using them for years now and they've never let me down. The account still remembers my details so repeat orders take seconds. Had one minor query last year and it was sorted in a day, which is what I expect from them.

Maureen B.
1 person found this helpful

was looking for something simple

I was after something simple that didn't need me to phone anyone, as I find phone queues very tiresome. Their online set up suited me and I've used them ever since. Over the years they've been consistent and when I did need to speak to someone, they were patient and clear. I've recommended them to my sister and she's pleased too.

Jacqueline C.
1 person found this helpful

ordered the phone case

Ordered the phone case on Tuesday and it turned up Thursday. Tracking on the app was spot on, got a text when it left the depot. Nothing damaged, fit my phone perfectly. Quick checkout too, didn't have to make an account. Will order again.

Nathan C.
1 person found this helpful

Quick and easy

Really happy with this one, would use them again. Ordered on my phone during my lunch break and it was done in a couple of minutes, no faff at all. Nothing else to add, it just worked.

Eleanor B.
1 person found this helpful

Good value for the money

Bought the basic option because I wanted something without extras I'd never use. It did the job and cost less than the other places I checked. The only thing is the support page is hard to find if you have a question, but for the price I'm not complaining.

James C.
1 person found this helpful

The tracking is spot on

The live tracking updates were the best bit, you can see exactly where things are without messaging anyone. Booked it on the train and it all just happened in the background. Nice one.

Joshua N.
2 people found this helpful

Cheaper than the usual place

Went with them over the big name I normally use because they were cheaper for what I needed. Fees were lower and there was nothing hidden at the end. Would sort the same way again.

Daniel D.
1 person found this helpful

The reminders are handy

What I like most is the reminder emails, they tell you the day before something's due so you're never caught out. I've been with them a while and they've always been dependable. Only downside is the renewal price went up a bit this year, though I still think it's fair.

Ben M.
12 people found this helpful

needed it urgently

I needed this sorted quickly because my old arrangement fell through with less than a week to go and I was starting to panic a bit. Signed up on the app late in the evening, filled in what they asked for and got a response the next morning. Everything went through smoothly after that, the person I spoke to on chat was helpful and didn't make me repeat myself. Good result for me.

Daniel G.
4 people found this helpful

Needed a quick fix

I needed something to fix a problem with my existing setup and I know the area well enough to spot a decent option. This one did what it needed to, with nothing extra thrown in. The instructions were a touch vague in one spot but I worked it out. Sound.

David S.
2 people found this helpful

The cheapest one I found

Got the bundle from them after comparing about four places. Ended up being the cheapest one I found and it arrived as described. The site wasn't the nicest to look at but it got the job done.

Poppy J.
1 person found this helpful

Sorted my car insurance renewal

The renewal reminder arrived well ahead of time, which I appreciated, and the online form was clear enough that I didn't need to ring anyone. I did find the payment page a little slow to load, but everything went through without any bother in the end, and I'd be happy to use them again.

Deborah J.
8 people found this helpful

Does the job after years

I've been a customer for a long time and they still do what I need. The account is easy to manage and the statements come through clearly each month. The one niggle is that the help section could use a clearer search, it took me a while to find the answer I wanted. Otherwise no complaints.

Stephen P.
2 people found this helpful

First time and very happy

This was my first time using them and I wasn't sure what to expect. Honestly the whole thing was really easy from start to finish. The instructions were clear and I got a helpful reply within the hour when I had a question. I'll be back for sure.

Emma O.
1 person found this helpful

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About Iwantek

com. The company's catalogue covers a range of everyday products, and orders are placed and tracked entirely through its online store. Customers reach the business through the website, which is the main point of contact for buying and returning items.

The company operates without a high street presence, so shoppers interact with it through digital channels alone. Readers looking at Iwantek can judge its service by reading the experiences of other customers who have ordered from the site.

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Online shopping | Electronics

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