84%Would buy again
Compared to the bigger sites I usually use, this one is more straightforward and less cluttered. Didn't have to dig through pages of options to find what I wanted. The process was quick and the details I needed were all in one place. Happy with it.
Read moreThe first thing I did was try to sign up, and the online form kept rejecting my details until I phoned them. Once I got through the process was fine and the team on the phone were polite. However the whole thing took a good week longer than they said it would and I had to chase them twice. I'm not sure I'd rush to use them again.
Read moreI needed this sorted quickly because my old arrangement fell through with less than a week to go and I was starting to panic a bit. Signed up on the app late in the evening, filled in what they asked for and got a response the next morning. Everything went through smoothly after that, the person I spoke to on chat was helpful and didn't make me repeat myself. Good result for me.
Read moreCompared to the other site I looked at first, this felt a bit clunky. The checkout kept asking me to log in again and I had to restart twice. Once it went through it was fine, though the confirmation email took a while to arrive, so I was checking my inbox for ages.
Needed this sorted before a deadline at work so I was in a rush. Got it set up fine but the reply to my first message took nearly two days which was annoying when I was short on time. Once someone got back to me it was all fine.
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com. The company's catalogue covers a range of everyday products, and orders are placed and tracked entirely through its online store. Customers reach the business through the website, which is the main point of contact for buying and returning items.
The company operates without a high street presence, so shoppers interact with it through digital channels alone. Readers looking at Iwantek can judge its service by reading the experiences of other customers who have ordered from the site.
